Gear upgrading bug took my Silver

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Gear upgrading bug took my Silver

Jul 22, 2025, 14:1807/22/25

03/07/25

Gear upgrading bug took my Silver

Yesterday, I was upgrading a piece of gear and the game glitched and showed an error had occurred. However, the game still took my 30,000+ silver for payment of the upgrade and the upgrade never happened. The same thing happened today, only this time, I was upgrading a chest piece, from 0-16, and the game took my 1.1 million silver and did not upgrade the piece to level 16.....another error. So, now I'm out 1.13 million silver in 2 days and the pieces of gear that I was trying to upgrade have still not been upgraded.

Comments

dthorne04Moderator

Jul 22, 2025, 16:5907/22/25

12/30/20

7540

Hi,

Are you positive the silver loss just wasn't from failed upgrades?

Memphys62

Jul 22, 2025, 18:2707/22/25

03/07/25

Positive....the 1st four attempts to upgrade anything are guaranteed, and nothing has changed on those pieces that I was attempting to upgrade.

Memphys62

Jul 22, 2025, 18:2907/22/25

03/07/25

There was also an error message that popped up both times it happened.

dthorne04Moderator

Jul 23, 2025, 16:0007/23/25

12/30/20

7540

Memphys62

There was also an error message that popped up both times it happened.

I would 100% open a support ticket and ask them to look into it then.

George

Sep 17, 2025, 16:287 days

11/16/19

If I created a support ticket every time this happened to me it would be at least one a day, Just fix the issue - been going on for years

dthorne04Moderator

Sep 17, 2025, 22:117 days

12/30/20

7540

George

If I created a support ticket every time this happened to me it would be at least one a day, Just fix the issue - been going on for years

Can you elaborate on the issue you are having?

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