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Duplicated gear bug

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Mar 22, 2025, 14:0003/22/25
04/11/22
7

Duplicated gear bug

Some bug happend, I add gear for Karnage Using HH Artifact Optimizer, but no gear remove from other champion. so I have two same gear. like the picture shows.

 but it's also make my whole account messup. some champion can't mount any gear like Septimus.

I need help. 

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7
Comments
7
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Mar 22, 2025, 14:0303/22/25
04/11/22
7

this is the problem

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dthorne04Moderator
Mar 23, 2025, 17:3003/23/25
12/30/20
7620

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

Mar 24, 2025, 06:5703/24/25
04/11/22
7
dthorne04

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

I've send the support, but no response until now.

Mar 24, 2025, 06:5803/24/25
04/11/22
7

where i can get the offical response? in game or by email

dthorne04Moderator
Mar 24, 2025, 20:0903/24/25
12/30/20
7620
bearanny

where i can get the offical response? in game or by email

email. responses can take some time - especially over weekend

Apr 1, 2025, 03:3104/01/25
04/11/22
7

no response until now for a week .

Apr 1, 2025, 20:4504/01/25
10/12/21
34
bearanny

no response until now for a week .

Yeah, I believe that there isn't a response team working for Raid. I have sent multiple tech support issues and out of 4, I only got 1 response. Even then, it came about a week after the question which by then was too late. Too bad that all of the money this game generates, no one has the time to help players.