All Categories

Game not awarding artifact challenge 7.5

Search
Jul 7, 2019, 14:3207/07/19
221016

Game not awarding artifact challenge 7.5

Hi,


I just, finally, acquired a 5* pair of boots from Brutal Kaerok Castle with %HP. However, it does not register my achievement. When I equip them onto a support hero, they count rightfully towards artifact challenge 7.6 which has the same requirements regarding * and HP%, so I know they are rightfully registered.
The boots were acquired using the multi-battle feature, so it is possible that achievements do not interact correctly with this feature. I would like to have my achievement reimbursed.

Specs:

Samsung Galaxy J4+
Android version 9

Views
1k
Comments
16
Comments
Jul 7, 2019, 20:3607/07/19
1
I have the same problem but with sewer of amarok 4 and 6
Jul 7, 2019, 21:0907/07/19
Jul 7, 2019, 21:11(edited)
05/13/19
1
I've had the same problem with sewers of Arnoc. Need gauntlets with 2* attack percentage. I won these but it was not recognised. Can you please help. This is really frustrating. Thanks.
Jul 8, 2019, 19:0007/08/19
221016
I have since also acquired a 5* chest piece with HP%, this time without the multi-battle feature. It still did not register, so either there's a flaw with the achievement not registering 5* items even though it says 4* or higher, or there is a flaw with registration all together.
Jul 9, 2019, 04:3607/09/19
02/15/19
2725

Hi

Thank you for your report am already passed this for investigate.


Jul 9, 2019, 13:1407/09/19
221016

I have the same issue as well, I noticed that several of the issues with the other challenges were apparently fixed yesterday and I was able to progress through the 6.x-missions today as well as the chest and hands for 7.x.


However, I just got a green pair of 5-star boots with %defense without receiving the quest update so it seems like something is still broken here.


I would appreciate an update as soon as it is fixed (and verified on your end) so I can avoid spending another 500 energy and miss out on the quest reward due to the same bug still occuring.


PS: As a developer myself, I find it very strange that you were able to patch/fix this for most but not all instances yesterday. It seems you need to work on your testing procedures..
Aug 1, 2019, 17:1108/01/19
05/09/19
3
Ditto. Challenges 7.3 - 7.5 are broken.
Oct 4, 2019, 09:4810/04/19
08/27/19
1

Hi have issues with 7.6 artifact challenge have now done 5 rare support champions with chest plate hp% with 4 stars but is still not recognising the completion just registering 2 out of 3 

Why!!! Frustrating to say the least 

Not sure how to send the photos through as proof 

Thanks 


Oct 9, 2019, 19:5010/09/19
01/27/15
11
corriganscarpentry said:

Hi have issues with 7.6 artifact challenge have now done 5 rare support champions with chest plate hp% with 4 stars but is still not recognising the completion just registering 2 out of 3 

Why!!! Frustrating to say the least 

Not sure how to send the photos through as proof 

Thanks 



Oct 9, 2019, 19:5110/09/19
01/27/15
11
have the same problem for 7.5 -- got the 4* boots but couldn't collect the reward
May 28, 2020, 12:2905/28/20
05/20/20
1

I have the same problem I have got the artifact at least 4 times
LorusQuartz said:


I've had the same problem with sewers of Arnoc. Need gauntlets with 2* attack percentage. I won these but it was not recognised. Can you please help. This is really frustrating. Thanks.

May 30, 2020, 20:2505/30/20
221016
I have won money several times that I have claimed in the past two months that I didn't receive. I normally don't complain but it's affe ting my ga.ing experience in a negTi e way.
Jun 2, 2020, 04:4806/02/20
02/15/19
2725

joseohcharrier said:


I have won money several times that I have claimed in the past two months that I didn't receive. I normally don't complain but it's affe ting my ga.ing experience in a negTi e way.

Hi

Do you have a screenshot from mission ?
Jun 14, 2020, 13:4306/14/20
1

hello. i have samee problem on 2 diffrent account. how long it's take to fix this? i already report this problem from in-game support menu

plz fix this after 1 year 
Jun 16, 2020, 04:2806/16/20
02/15/19
2725

tahashemi94 said:


hello. i have samee problem on 2 diffrent account. how long it's take to fix this? i already report this problem from in-game support menu

plz fix this after 1 year 

Hi

Do you have a screenshot?

Thank you
Oct 3, 2020, 16:1410/03/20
08/23/20
1
I have an issue with my account on the “Equip a rare support champ with 6 life 4* or above” I have now 3 rare support type champs with full 4* or above Life sets
Oct 18, 2020, 00:4610/18/20
221016

It's amazing that this was posted 13 months ago - the stupid thing is still broken (level 4 characters to 40 while doing this and still can't get a piece of crap armor that I don't even want).


RAIDFISH said:



Ditto. Challenges 7.3 - 7.5 are broken.