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Bug with referal link

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Jul 4, 2019, 13:4807/04/19
05/30/19
1

Bug with referal link

Hi, i just gave a referal link to a friend, he installed the game through this referal link, he is now lv 18 and i still don't see it in my referal, and i don't have reward.


Can you do something ? the account name is doublefacex and my referal is nopgm.


Thks
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12
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Jul 5, 2019, 09:4107/05/19
05/30/19
1

i had a reply from your support and your answer is just b*llshit...


You just said that my friend didn't click on the referal link.. Wow, i was just next to him and he click on the link gaved by mail then redirect to the app on app store then he download and play.


What does he did wrong ?
Jul 5, 2019, 10:0107/05/19
221027

Referral link not working? No help received? They told you to fuge off? Welcome to our growing club. Enjoy your stay.

Jul 6, 2019, 19:5507/06/19
1
Same here. The link doesn't even look like it would contain any information that links it to my account. I've already convinced 3 friends to join the game and they love it. However, we don't benefit from the refer-a-friend-system because of the "broken" link. We would really love those rewards :/
Jul 9, 2019, 16:4807/09/19
221027
DoubleFaceX said:

Hi, i just gave a referal link to a friend, he installed the game through this referal link, he is now lv 18 and i still don't see it in my referal, and i don't have reward.


Can you do something ? the account name is doublefacex and my referal is nopgm.


Thks
Same for me.
Jul 15, 2019, 23:4807/15/19
221027

So there is no resolution for this? That's crazy!


I submitted a ticket about this and there hasn't been any reply outside of the generic auto reply. These kinds of bugs are what can give an app a bad rep and lose customers! 
Jul 16, 2019, 11:0207/16/19
221027
tomvpr79 said:

So there is no resolution for this? That's crazy!

Nope, thats plarium.
Sep 6, 2019, 17:3609/06/19
221027
So looks like same has happened to me. Sent link to my brother he started the account from the link and is now almost 20. He likes the game but sucks I'm not getting rewards. he sent in two tickets which second one included my player number and all he got were to BS generic responses. Sad they Dangle the carrot so we bring in more players then they cant deliver.
Nov 6, 2019, 15:4211/06/19
11/05/19
3

Should do what I did, I reported them on play store for makings us promote their game only to find out we've been lied to, 

Feb 21, 2020, 23:2602/21/20
221027
Still not working and no help ! 
Feb 22, 2020, 17:0102/22/20
12/30/16
2
Agreed! I spent a LOT of time and money, referrals not working, want a refund, fix it, or something!!!!
Feb 22, 2020, 17:0402/22/20
12/30/16
2
Hey planarium ( you know the little worms...)...im about to delete both accounts and light you up on facebook! You promised a service you did not deliver on. Fix it, or I will.
Jul 19, 2020, 20:1407/19/20
07/12/20
1
same here. referal not working.