Ticket concerning NOT received shard content

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Ticket concerning NOT received shard content

May 19, 2019, 06:4305/19/19

221027

Ticket concerning NOT received shard content

Hey,

Today I opened an ancient shard, as it loaded while opening then your game chrashed and when I relogged I had received nothing.

People pay real money for these, so how do we solve this?!

Kind regards

Sweps

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