How to get support to actually respond

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How to get support to actually respond

Sep 6, 2026, 00:4509/06/26

11/24/25

How to get support to actually respond

Is there a way to contact support other than through the game I keep having similar issues where the game will automatically pull 10 soulstones or shards when I minimize the game. The first time they told me they wouldn't help at all and now they won't even respond its been over a week since I submitted the

Comments

ClosedPoly

Sep 7, 2026, 00:1909/07/26

05/03/20

2349

Uninstall and reinstall the game. That is the #1 fix it option for gamers.

Are you playing on PC or phone?

ShortOnSkillzModerator

Sep 7, 2026, 00:2009/07/26

06/24/19

4986

Only way to contact support that I know of.

ClosedPoly

Sep 7, 2026, 01:0009/07/26

05/03/20

2349

ShortOnSkillz

Only way to contact support that I know of.

Does Support actually reply to free or low spend players any more?

ShortOnSkillzModerator

Sep 7, 2026, 01:1009/07/26

06/24/19

4986

ClosedPoly

Does Support actually reply to free or low spend players any more?

They reply to everyone. Sometimes it does take awhile though.

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