Your live arena matchmaking is terrible, and you're about to lose a $30k whale because of it.
Hello Plarium,
I have played your game for about 6 months and have spent somewhere around $30k on the game in that time. I enjoy spending money on the game, but I am considering quitting solely because of your terrible live arena matchmaking. It is infuriating being a level 91 with 5809 points constantly going up against level 100s with 20k+ points. It's even worse when the new season starts and I go up against people with 40k+ points that obviously totally outclass my account. In most cases, I can't even take a turn. Then I'll leave and be matched up against the same person again.
Your matchmaking system is LAZY, and I hope whoever is in charge reads and takes that statement personally. If it was half as good as your artwork, live arena would be great. I know I'm not the only one that feels this way. If I had 20k live arena points and was matching against 5+ year players with similar live arena points, that would make sense. But there is NO reason to match against 20k+ point players that obviously outclass my account in every way. If this is not fixed by the end of this season, I will be gone. Good luck.
