And here I am asking how the team reshuffle token that you buy from the vendor works. I'm trying to do the Grim Forest Hard, I'm having problems in various battles so I'd like to change the champions in the deck. Support told me that this is only possible if no champions are engaged in previous battles and to use the 4 daily reshuffles to cancel battles that have already started. Done. Guess what? It doesn't work, it still doesn't give me the option to use the token. And here I am, a player who has only been playing for 5 months, not a big expert like you guys. What the hell is the token for if not to change teams when you can't win a battle? Wait, let me rephrase that because then the genius comes in. If I have a team that destroys everything, what the hell do I need the token for to change characters? I think it's the most logical thing in the world that the characters are changed by someone who is trying to progress and fails the battles.