Those of us who have migrated from WR are obviously concerned about your introuduction of Pilots...We have wittnessed and experienced the 'GATCHA' format. While profits are a priority, I hope you consider the "arc" of your profit making approach. Introduction of purchaseable items will be a benefit in the short run but a more friendly approach will encourage 'beta' players to stick around. BUT..Money talks and Bull Sh*$ walks....
Really apprecaite your feedback. During the games BETA we listened to our player base about pilots as there was BIG concerns over other games and their GATCHA (random stats) drops within similiar features.
The main difference is that YOU will choose/customize what you want and don't want with the pilots abilities vs being given a random stat and hoping it is a good once. Additionally, certain pilots will be easily obtainable for F2P players so they are not left behind.