Sorry to hear about your experience! The work is still in progress, and we hope that it will get better soon 🤞

Matchmaking feels like there is 2 sides of the match and side A gets this amazing smooth connection with ai aim-bots that 1 shot kill on their team of the server and side B gets the laggy poor connection side of the server with useless ai bots that spin in circles while shooting at everything in the map and not the enemy on their team. My experience with matchmaking doesn't feel like its a competitive skill-based PvP shooter game like its advertised as, it feels more like it should be an auto clicker game like their other piggybank (Raid Shadow Legends) is where you pick/click and watch the gameplays predetermined outcomes. Would be a fun game with great reviews if the work in progress was geared and tuned towards a skill-based PvP (P = Player,.. Player = Human) experience instead of this matchmaking filled with ai bots or meta whales controlling the gameplay and match outcome experience. It's why this game has so many horrible reviews and reputation.  Just my opinion though.

We will take your feedback into account, thanks!

I'd like to confirm that there are no shady preferences in teams and stuff. However, the AI of certain bots may differ according to the complexity of their Abilities and stats.

Gameplay experience shows differently from your words of saying the teams preferences and stuff are not shady. What you say and what the game shows and provides us with are the complete opposite from each other. I choose to believe in actions and what's to be seen in front of me, not words from someone paid to tell me otherwise. It's not unknown how deeply complex the shadiness is, any search anywhere on the internet will say differently from what you say. Do I trust and believe you or the thousands upon thousands of comments across the internet saying the same things as here on the forums. You, 1 person getting a paycheck to tell us what you tell us VS the 10s of thousands+ of people mirroring and reporting the same experience... I'll choose to believe in experiences/actions and what's to seen over believing in paid words, secrecy and the runaround.

Same BS response... Just admit the game loads up mechs and weapons for the AI bots to provide an outcome of a win or lose. Like this last round I played. it was a loss with the two top mech on the other team were bots with a score of 17/7 and 14/7. WTF is up with that? I topped my team with only 12 kills. That's way out of balance. The game creates a situation to try and make players spend money to upgrade. That's a shady pratice. 

I will have to agree with you on another thread to where the game isn't P2W. Regardless of money spent the game will create specific outcomes to make the player want to spend more. Though the player is getting the illusion of P2W because they are purchasing power. Kind of like a real war where billions are spent on weapons and such and after years of war nothing is gained. A sad way to generate income. Get it while it's good because laws will start targeting this kind of pratice. 

I don't agree with you, but it's your right to believe in what you believe. The work on the game is still in progress, so I hope that in the future you guys will change your mind ✌️