I've been on version 3.350.01 since its release, and it's been very difficult to play matches due to frequent game freezes. Whenever someone dashes using Surge, the game often freezes. If it's my Surge, I have to force close and reopen the game, only to return and find my mech already destroyed.
If it's a bot using Surge, it has the advantage of not needing to reload the game — it just keeps dashing until someone manages to take it down. These freezes often make matches unplayable, and more often than not, my team ends up losing. It's nearly impossible to capture control points or fight enemy mechs when stuck in a frozen state.
In Free-for-All matches, it's even worse. I often lose multiple mechs before I’m able to rejoin. While the game freezes on my end, the match continues — my mechs deploy automatically and get killed while I’m restarting the app.
You can imagine the experience in Hangar Showdown - often can't get a single point in these matches.
Oddly, some matches are completely fine, and Surge can dash without any issues. But the inconsistency makes it incredibly frustrating.
Another ongoing issue is the server ping — it's completely random. While ping doesn't vary much during a match, it jumps all over the place between matches. I’ve recorded values like 20ms, 40ms, 60ms, 80ms, 100ms, 115ms, 120ms, and even 135ms. For example, I might play the same map twice in a row: the first match has a ping of 40ms, and the second jumps to 110ms — on the same map.
FPS is just as inconsistent, varying from match to match and causing lag.
I submitted a bug ticket 10 days ago, but haven’t received any updates. Other than a vague acknowledgment that there are “some issues,” there’s been no meaningful communication — not even on Discord.