I  wish  to  report  that  at  least  two  of  your  staffs  were  abusing  their  authority at  discord.

1)  when  your  paying  customer  seek  for  support  at  the  correct  channel,  your  staffs  muted  the  paying  customer  without  any  justificatio.

2)  when  your  staffs  handled  the  first  assistance,  your  staffs  used  offensive  word  on  your  paying  customer.

3)  your  staffs  provoked your  paying  customer into  fight  /  quarrel.  Your  staffs  are  suppose  to  help  your  paying  customer.  Why  are  your  staffs  challenging  your  paying  customer  into  fight  /  quarrel?

4)  when  another  staffs  step  in,  instead  of  breaking  up  the  fight,  your  staffs  took  the  most  easy  way.  Blame  your  paying  customer  again.

5)  this  is  not  the  first  time  that  your  staffs  abused  the  authority given.  Where  are  the  rightful   support?

and  why  are  plarium  staffs  so  interested to  abuse  their  power  so  much?