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Cant play the game since the update

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25 апр. 2018, 02:5725.04.18
05.05.17
11

Cant play the game since the update

Problem:

Once i log into the game, after a few seconds, mainly when i click on something (events, buildings, tasks....) the game freezes and i have to reload the game. It hapens as well when i type into the chat. For example, i typed a test into the chat and in order to type again i have to refresh.

What i use:

I play from the pc, I get 30mbps connection, i use google chrome (mozila has the same problem) and my pc is fairly new. All other programs i dont have issues, even other online games. It occured since the last update.

My Question:

Has anyone else experienced the same issue and if fixed how? (i have placed a ticket and waiting patiently) 
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2k
Comments
5
Comments
25 апр. 2018, 06:3925.04.18
287278
Hi! I dont have same problem. You play from FB or plarium.com?
25 апр. 2018, 13:2925.04.18
05.05.17
11
plarium .com
25 апр. 2018, 14:0325.04.18
05.05.17
11
Looks like my issue has been fixed.
2 авг. 2018, 04:4302.08.18
05.01.18
1
hi, may I ask how did you fix it?
2 авг. 2018, 06:5702.08.18
25.01.17
491

Dear TAHASHALAN, our specialists have already taken actions to solve it. If you face such issue again, please contact us via private message.

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