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Jul 1, 2019, 07:2207/01/19
281947

error when login

I have this kind of message since 1 hour


404 not found MD5files JSON: a29d2d8ce56de9fbe3ff9b681bb4b8a0_files.unity3d


Not able to acces to my account
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Comments
Jul 1, 2019, 07:5507/01/19
06/09/17
2
Same here
Jul 1, 2019, 08:0507/01/19
04/16/17
15
same here
Jul 1, 2019, 09:4607/01/19
04/16/17
15
Already cleaned the browser chache a few times but still get the error
Jul 1, 2019, 12:3507/01/19
281947

Same error here.


I've not seen mention anywhere else that unity is required to play?
Jul 1, 2019, 13:2507/01/19
04/16/17
15

seems to be a big problem, still getting the same error :((

Jul 1, 2019, 13:3207/01/19
281947

If it is only the film to launch the game, please remove it ....8 hours without any Pc access.. it 's a shame


To help others players you can  access with puffin.. but it's not the best to play..; to put a shield it will be ok


AS usual, android is ok and not PC.. pfffffffffffffffff

Jul 1, 2019, 14:0907/01/19
281947

Dear Jarls, thank you very much for providing us with this information. 

This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding and patience.


Jul 1, 2019, 15:4507/01/19
281947

startet 5 min ago hier

 says the same as discriebt 


did not have a problem all day in the game till 5 min ago 

Jul 1, 2019, 16:1607/01/19
281947

I have been stuck at the loading screen with the same error for several hours:

  • '404 not found MD5files JSON: a29d2d8ce56de9fbe3ff9b681bb4b8a0_files.unity3d'

I cannot access the game at all.


I submitted a support ticket but I am a bit worried when I see that the auto-reply contains the statement "Average waiting time - 24 hours." If I cannot access the game for 24 hours, I will lose the daily bonuses accumulated over several weeks, I could miss some personal and clan events, and eventually my shields will expire and I could lose everything.

Jul 1, 2019, 17:1707/01/19
281947
same here
Jul 1, 2019, 17:4807/01/19
281947
works on firefox but doesnt on chrome
Jul 1, 2019, 18:3407/01/19
281947
the same here - completely new install of firefox, also doesnt work in chrome and edge :(
Jul 1, 2019, 18:4607/01/19
281947

it loads till 45% stops gos to 52 %und this is it ,it showas the 404 not found 


i use chrome ,just tryed firefox it has the same problem 


and yes i did everything you do ,clean the chash and everything else
Jul 1, 2019, 19:1007/01/19
281947



same issue here, since this morning. Also stops at 52%


Simonix

Jul 1, 2019, 19:5307/01/19
281947

the same error

cache is clean

Jul 1, 2019, 19:5907/01/19
281947

same here I waiting the all day 

I will lost everything 


Jul 1, 2019, 20:0207/01/19
04/16/17
15
not good, tried to log-in for 12 hrs now and still the same error, please can something be done about this?
Jul 1, 2019, 20:4007/01/19
2
ditto
Jul 1, 2019, 20:4307/01/19
281947

I have a solution, you can use the App to connect to game. It's not the same that when we play with navigator, but you don't lose the day wins ;) and you can put a shield if needed.

Go there, download, install and after you can connect to game. I do it and I have the same problem than you, also sent a ticket.

https://plarium.com/fr/plarium-play/



Jul 1, 2019, 20:5907/01/19
04/16/17
15
tnx evoline, but even the app wasn't working anymore, i'm on pc :)