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plarium on the frenzie hack ??????

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Sep 25, 2017, 17:2609/25/17
10/07/14
143

plarium on the frenzie hack ??????

everyone was told today  you would say what the outcome was ????

 so where is it ,  or are you doing what you do best  put your head in the ground !!!!

players lost troops and  your server was hacked from what we are told ???

so what is  going on ?? as you hold  paypal and card details on line you are acting  as a 3rd party server

we need to know our card details are safe ?????

we need  action now not more waiting ???

your 500 million deal could go up in smoke if it gets out  your service is not safe ????? 

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Sep 25, 2017, 21:1909/25/17
08/03/14
1364
trevor said:

everyone was told today  you would say what the outcome was ????

 so where is it ,  or are you doing what you do best  put your head in the ground !!!!

players lost troops and  your server was hacked from what we are told ???

so what is  going on ?? as you hold  paypal and card details on line you are acting  as a 3rd party server

we need to know our card details are safe ?????

we need  action now not more waiting ???

your 500 million deal could go up in smoke if it gets out  your service is not safe ????? 

the deal is done, but Avi Shalel is responsible for maintaining the business for 5 years.  with a breach like this, it could cost him 
Sep 25, 2017, 22:3309/25/17
231775
IronApex Turok said:

trevor said:

everyone was told today  you would say what the outcome was ????

 so where is it ,  or are you doing what you do best  put your head in the ground !!!!

players lost troops and  your server was hacked from what we are told ???

so what is  going on ?? as you hold  paypal and card details on line you are acting  as a 3rd party server

we need to know our card details are safe ?????

we need  action now not more waiting ???

your 500 million deal could go up in smoke if it gets out  your service is not safe ????? 

the deal is done, but Avi Shalel is responsible for maintaining the business for 5 years.  with a breach like this, it could cost him 
Well if the account been breached twice (or more) now. Then someone have the means to get into players accounts at Plarium. Or the computer or email of the player is compromised in some way or the other, and the player failed to secure it after the first breach. If its the first, then Plarium got a very serious issue at their hands. But if it had been the first, then we would seen a much larger surge of such malicious activity imho.
Sep 25, 2017, 22:4909/25/17
Sep 25, 2017, 23:30(edited)
231775

trevor said:


from what i just herd frenzie will get nothing back ,

 plarium doing what it does best ,  ********

a player loses 1 billion offence  plarium then has her account

 hacked again and the fort was moved while in plariums hand  lol what a  total bunch of plums running that company 

the account was hacked 2 times and the chimps and apes cant do anything  its allmost a joke 

 plarium i  would have thought this time you would have got your  act together best way to teach you now is to never spend anything in this game ever  lol not worth alot if your players wont spend anything :p


Well, if Plarium doesn't want to reinburse anything means they found no sign of the account been breached on their end. And if it done on the players end, they probably go with the "its not our responsibility to secure your devices, its yours".In other games I wont mention, I know players that had their accounts compromised, and the company did total, or limited reinbursement.  


If I knew my computer had been compromised in one way or the other, or my email accounts. I would taken measurements to secure things, or at least try my best to find out what happened on my end.
Sep 25, 2017, 23:3709/25/17
10/04/13
3875
Gadheras said:

IronApex Turok said:

trevor said:

everyone was told today  you would say what the outcome was ????

 so where is it ,  or are you doing what you do best  put your head in the ground !!!!

players lost troops and  your server was hacked from what we are told ???

so what is  going on ?? as you hold  paypal and card details on line you are acting  as a 3rd party server

we need to know our card details are safe ?????

we need  action now not more waiting ???

your 500 million deal could go up in smoke if it gets out  your service is not safe ????? 

the deal is done, but Avi Shalel is responsible for maintaining the business for 5 years.  with a breach like this, it could cost him 
Well if the account been breached twice (or more) now. Then someone have the means to get into players accounts at Plarium. Or the computer or email of the player is compromised in some way or the other, and the player failed to secure it after the first breach. If its the first, then Plarium got a very serious issue at their hands. But if it had been the first, then we would seen a much larger surge of such malicious activity imho.
If the only breaches have been of accounts controlled by one player it's much more likely that player has malware installed on their computer and the hacker is just seeing when they change their password than it is that plarium's server is compromised.  Otherwise I can't see why they would limit their target to one person instead of going after all the big players.  
Sep 26, 2017, 04:1509/26/17
231775
Is this Plarium's opinion on the incident Biohazard? Or just the opinion of one of their representatives (i.e. moderator)?
Sep 26, 2017, 04:2909/26/17
05/21/16
4

Quote:

Sergey Kryvorotchenko

Community Manager


"And as for the situation that has arisen. Unfortunately, MAD FRENZIE was really hacked.

There's an investigation going on. I’ll keep you informed."



 Tell me Biohazard are you accusing him of lying or simple incompetence?

Sep 26, 2017, 04:5709/26/17
08/03/14
1364

Tiberious said:


Quote:

Sergey Kryvorotchenko

Community Manager


"And as for the situation that has arisen. Unfortunately, MAD FRENZIE was really hacked.

There's an investigation going on. I’ll keep you informed."



 Tell me Biohazard are you accusing him of lying or simple incompetence?

Tiberious.... you havent been on the forums much have you....


pretty much any time a CM talks...all you need to read out loud is "air plane noises"   open wide...here comes the spoon!  they are just feeding you a prewritten line. 


the CMs have scripts they respond from.  


On another note,  your post will probably be deleted for violating forum policy, not repeating conversations with CMs. 
Sep 26, 2017, 06:2509/26/17
231775

Tiberious said:


Quote:

Sergey Kryvorotchenko

Community Manager


"And as for the situation that has arisen. Unfortunately, MAD FRENZIE was really hacked.

There's an investigation going on. I’ll keep you informed."



 Tell me Biohazard are you accusing him of lying or simple incompetence?


Its easy to accuse Plarium of incompetence you know :p


Question: What would be worse for Plarium, addmit they been hacked, and accounts are wide open for attacks, or claim a spesific user been hacked? What would given the biggest backlash hmmm? Plarium got no means really to claim a user got hacked, based on just different IP's logged into an account. And if they got evidence of someone actually hacked into an account serverside, then they got a major security problem that would affect us all.


And keep us informed resulted in two threads on the topic was closed down, and this one probably next one to get closed down. Trying to press Plarium to be accountable, just end up give you a ban from the forum for a while. 
Sep 26, 2017, 07:3309/26/17
231775

Intent - very clear. Someone with knowledge of the game (most likely someone that plays the game) sought benefit from their exploits. They caused significant damage to not one, but two leagues.

Access - this is more or less a mute point. How the access the was gained has nothing to do with the intent. In fact, it was just a means of carrying out that players intentions.

The intent, and consequences of the act, is what we should be concentrating on. A criminal investigation? I doubt that is a serious avenue for those affected. Whereas, universal damnation of what has taken place is something I'd personally expect from a strong community. Do we have a strong community here? Obviously not if players hell bent on defending this find of act. Those excusing this act may think they are offering rational opinions on the matter, but at the end of the day they are just making excuses for the perpetrators in a public forum.
Sep 26, 2017, 08:0509/26/17
231775

I will tell you what Plarium will do they will lock these post, and wait for it to expire and dumb it in the archives/trash/Spam. 

With regards to Biohazard comments, Very troubling. 

He is openly contradicting his boss, The CM. Openly called him a liar for stating the result of confirmed investigation. I would like to see how these end. A moderator openly violating his boss in the open.


But the price is irrelevant.  

Are you serious, The price irrelevant. Do you know the history of Frenzie, and particular how much effort, economically and otherwise was placed on it.  Frenzies account, the outcome of these investigation affect, not only Frenzie but a LOT of people. Let me remind you that the Emps worked very hard to get Frenzie where she is, Financially and otherwise. Not to mention the money spend buy her, and the pain and duties she performed to get that money. And you're saying its IRRELEVANT. 

If you care about these community, and have an once of respect for it, you'll apologize for uttering nonsensical, arbitrary words in reference to a prodigious mammoth of a problem, these issue is. 

You're taking it far too lightly, and you could incriminate yourself should Emps and the community press charges, not limited to lawsuit and privacy bridges. And that statements, together with others you since uttered could be used as evidence to a thesis that Plarium is willingly taking these matter lightly. 

Sep 26, 2017, 08:0909/26/17
231775

ThatGuy said:


I've been trying to stay out of this, but there's something bothering me.  

Account Sharing is against the rules, but players see it is not enforced.  Account sharing has become so widespread that to enforce it now would be impractical.  People are so confident that Plarium does not care that they openly admit to account sharing on the forum.

Alt Abuse is against the rules, but players do not see it enforced.  Alt abuse is widespread.  There is a chance there are more alts than real players on the server.

I've seen 3 hacking/hijackings mentioned on the forums.  The vandalism of Bob the Dog's account, the hijacking of King Chaos' acct, and the hacking of Frenzie's acct/sabotage of Emperors.  In each case, Plarium has denied responsibility with their scripted line that the site is totally secure and it is the player's responsibility to safeguard their accounts.  If Plarium has acted against the hackers/hijackers, those actions have not been visible to players.

The community is seeing people get away with hacking/hijacking.  The community is seeing Plarium's stance is to take no responsibility while assuring us that our accounts are safe.  This is not meant as an accusation; it is my observation from reading the forum.  It is possible that Plarium is taking actions players cannot see. 

The pattern worries me.  Lack of enforcement has allowed other rule breaks to become widespread.  I don't know about the rest of the community, but I do not want to see the game degraded to the point where players attack rivals' accounts because they know Plarium will not act.

You can't enforce stupid. And if Plarium come to the conclusion damage was done due to account sharing, its not their problem to fix, its a player problem. Their stance would probably be like "sad face panda" sucks to be you, but its your own fault. As a player, would you claim you got hacked, or would you fess up to breaking the rules and been liberal with your account details? Its like get caught doing something really stupid with yourself to blame, but don't want to own up to it rising lose face. 

Maybe Plariums way of enfoce account sharing, is to just give a damn if someone get wrcked due to it. The community doesn't see people get away with hacking/hijacking, because no clear evidence of that actually taken place is brought to the table. What we see is Plarium state its not our problem, its yours. 


The chance of players spending on multiple accounts is most likely why Plarium doesn't enforce that rule. 


The most plausible when people claim hacking, is the player been liberal or careless with their login details. Like with anything else when connected to the internet, you can invest in tons of security software and such but the biggest security problem is the one between the screen and the chair.


Sep 26, 2017, 08:3409/26/17
06/13/14
104

Trentos said:


"If the person who did it is a horrible person or not, well not really the issue"

I beg to differ on this Gadheras. You may have a load voice, but that doesn't mean your opinion is the only one that should be heard. I'm not trying to bust your balls in anyway. Just offering a completely opposite view. A view I strongly believe in.

To say that the community should ignore the actions of this person is abhorrent. In fact, multiple people knew of what was going on, which makes this incident even more worrying to the majority of well meaning players on the server.


Distorting the truth about what really happened and repeating it many times over does not make it true.

The account access has been shared (we have seen evidence of that on the forums). Remember your initial statement "FRENZIE never shared her account access"

Now as low and evil the action of taking advantage of someones trust is, it is not a HACK. So please stop repeating that.

You are insulting our intelligence!!!

You can complain and rant as much as you want but the only RULE we can extrapolate from this story is DO NOT SHARE YOUR ACCOUNT DETAILS and you will be safe.


Why do i think that?


If there was a real HACK in play, the damaged player would be already compensated.

If the damaged player was compensated you would stop ranting and complaining.

Sep 26, 2017, 08:3409/26/17
231775

Gadheras said:

I would REALLY love to see someone spend money on a lawsuit over this. How about it Orcale, would you be covering legal fees to make this happen?

I am personally willing to donate a sum of money for that very end. I can even be a witness if that need arise, I can take the case to the International Criminal Court(ICC) should the needs arise. I personally like everyone in these game sick and tired of Plarium ill ways, and illtreatment of players. Plarium has gotten away with too many abuses, and these is the climax. We can't allow them to keep on abusing us like these. The abuse must stop, the illtreatment , and discrimination must stop, they silencing, and pushing issues like these away must stop. 

They must stop treating us like plastic credit cards, while willingly endangering our lifelyhood to hackers like master. 

Sep 26, 2017, 09:5409/26/17
231775

Gadheras said:


Trentos said:


Where should we draw the line of what is acceptable and not? - Gadheras

So where is your line? Was this incident acceptable to you or not?

I'm only interested in know HOW it happend, so it won't happen to the ones I care about. I already stated above what happens to anyone else in this game is of little concern of mine. And I believe I already told you where I would draw the line too, why should I keep repeat myself? I see no need to have to defend myself for stating I know where players come from that does these kind of things. Sometimes you just have to believe the worst in people to prevent bad things happens to yourself and yours.

Thanks for being honest Gadheras. Sadly you are not the only one that knows 'where the players come from that does these kind of things'.

So in the meantime, I guess the game will be one of those games where those with no morals will dominate over those that aren't willing to lower themselves to that level.
Sep 26, 2017, 10:3409/26/17
10/04/13
3875

Trentos said:


"That you have to resort to threatening those who argue against you shows that you yourself don't even believe you have strong arguments" - Biohazard

Was that a threat? Hell yeah it was a threat. Has nothing to do with my argument (or should I say morals). It is to do with the lack of morals determined from others arguments. Yours included Biohazard.

And don't even try me chump. You have some sordid history here of abusing your Plarium rights. Remember when you posted IP addresses of players in a thread thinking you were proving alts? How'd that go down for you? You were just trying to help your allies of course by sharing sensitive info. So guess that is OK. You are a joke.

I remember when someone asked me to post their IP address to show whether or not they were using an alt account and then got upset when I did so.  But I don't see how that's relevant here.  

Again, bringing up old unrelated events to attack those who disagree with you shows that you don't think your argument has merit on its own.  
Sep 26, 2017, 10:4209/26/17
231775
If that is the way you remember it Biohazard, then good on you. 
Sep 26, 2017, 11:2209/26/17
231775

Hello.

Our Support Team investigated the issue in more details, and it came out that Sergey's conclusion regarding this situation was made too fast (he updated his reply already).

Support team representative discussed this case with the owner of the account once again and informed her about our Support Team's decision.

We won't announce either the results of investigation or decision made by Support team as it's against our Privacy policy.

Sep 26, 2017, 09:5009/26/17
231775

"That you have to resort to threatening those who argue against you shows that you yourself don't even believe you have strong arguments" - Biohazard

Was that a threat? Hell yeah it was a threat. Has nothing to do with my argument (or should I say morals). It is to do with the lack of morals determined from others arguments. Yours included Biohazard.

And don't even try me chump. You have some sordid history here of abusing your Plarium rights. Remember when you posted IP addresses of players in a thread thinking you were proving alts? How'd that go down for you? You were just trying to help your allies of course by sharing sensitive info. So guess that is OK. You are a joke.

Sep 26, 2017, 09:4909/26/17
231775
Trentos said:

Where should we draw the line of what is acceptable and not? - Gadheras

So where is your line? Was this incident acceptable to you or not?

I'm only interested in know HOW it happend, so it won't happen to the ones I care about. I already stated above what happens to anyone else in this game is of little concern of mine. And I believe I already told you where I would draw the line too, why should I keep repeat myself? I see no need to have to defend myself for stating I know where players come from that does these kind of things. Sometimes you just have to believe the worst in people to prevent bad things happens to yourself and yours.
Sep 26, 2017, 09:4309/26/17
231775

Where should we draw the line of what is acceptable and not? - Gadheras

So where is your line? Was this incident acceptable to you or not?

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