Lord Sky

just checked on my side and also works

so try what lord oracle said or keep trying to log after cleaning the cache to see if that works for u

Regards

dear lords

could be a login error then ??

try to log in forum with ur data and then click on play game above in top headers

Bei uns haben einige das Problem, dass sie die Meldung bekommen: fehlerhafte E-Mail Passwortkombination. Auch sie können sich nicht einloggen. Wir haben auch auf TS von diesen Problemen erfahren.

Was Oracle sagen will verstehe ich nicht.

dear lords

still with problems or has been solved yet ?

thanks for answering

i have reported the issue to check it 

so lets try to guess why some people cant log in

hi again

the issue is being investigated, if u still experiment issues to log please let me know

Regards

Dear Lords

it would be really apreciated if you could pass me the game coordenates of those players u know they cant log in

u can send me them on PM

thanks in advance

Regards

I reseted my browser...enable flash again....but this is all I see on Chrome.

Opera is the same.

Edge is the only one working

Lord Djmoody

thanks for ur help and for sharing this tip to avoid the log in issue

really apreciated it

Lord Mark

just logged on game on chrome browser and all works at least at my side

keep tracing the issues

thank so much you all for ur help

djmoody said:

To add some more info.

The problem yesterday affected people logging in from fresh (i.e. actually using the log in screen)

If you opened the game and it auto logged from your last session you got in fine.

The exact same issue affected access to the forum (if you were in the game then you could open the forum, if you weren't in the game and needed to log in then you couldn't get in the forum).

So it was an issue with the log in server I assume (they are nearly always seperate from the game server)

You're spot on, I am not sure what happened but it looks like some of the servers went down, and where not responding. But the problem was fixed. 

Its always a good idea to check which server are working so you could use a VPN and still play. 

And another thing, Plarium always do some of its maintenance on server site on Fridays, these include updating client server, they don't do these in one go, they normally start from servers in Singapore and Ukraine. 

Players aren't always notified of these things as most servers maintenance are emergencies.

http://prntscr.com/gka19u

I can login but I cannot access server 2. Did standard clear cache, logout, close  and reopen chrome and game. No help. Same with Firefox.

Alina Phoenix said:

Hello.

The issue with logging should have been fixed already.

Lord Mark, have you managed to load the game?

yes my lady !

Lord Mark said:

Alina Phoenix said:

Hello.

The issue with logging should have been fixed already.

Lord Mark, have you managed to load the game?

yes my lady !

thank you

You're welcome :)

http://prntscr.com/gka19u

I can login but I cannot access server 2. Did standard clear cache, logout, close  and reopen chrome and game. No help. Same with Firefox.

Hello.

The issue with logging should have been fixed already.

Lord Mark, have you managed to load the game?

Looks like you have a flash player problem. I have written a bug report help on chrome in the bugs section. 

If I can guise your chrome was just installed. Then all you have to do is enable it. 

Go to settings>advanced settings>content settings> flash> and turn off ask when to run chrome. Then just close chrome and start it again it will take few seconds to download flash plugin, but you should be playing in no time.