Of  course if that doesn't have the answers you need you can get  further help in the link https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/1444713_loading-issues/

Nasty *****, during beginning the balurs event on the beacons.

I  understand  complelely how  you feel The  team is working on it!

Dear players! 

Our team is aware of the game's loading situation and is working diligently to resolve the issue. As soon as we have new information as well as good news, we will let it be known. 

Thanks for your patience! 🙌

Game  is now  working again!

yes, only 24 hours of uncertainty for many of us.

why there is no explanation or apology from Oberon for repeated system failures like we're in the real war zone?

There were 2 Penitence gift awarded during this  time  to say  a sorry was not  given is untrue

i

I'm not  saying they equaled the  losses but let's be Factual  And  I have been answering as well as I could to properly placed commets (and  I even allowed Off topic  comments  to  remain in other  threads ) that will now  need to be  removed by  posters  or I will remove them ( without  penalty this time ) 

i

PLEASE help me understand this. just started occuring. for no reason 5-6 days ago

it is driving me crazy ; game isnt playable. keeps crashing !!

today i dusted off my older laptop ; and started plarium_play ; so of course its been about a year ; that machine. had to update the app

and then its done ; i launched stormfall = exact same message & crash !!

so i can only conclude... that something being sent to my laptops ; from plarium for this last weeks update- is causing this flash_wrapper.exe to encounter conflicts/issues & crash

someone please help me. advise me. im at my wit's end

Dear Players, 

We want to inform you that our technical team is actively working on resolving the current issue affecting many of your game accounts. Rest assured, we are dedicated to addressing the situation as quickly as possible to minimize any disruptions.

We understand the importance of keeping you informed, and we will provide regular updates on the progress of the resolution. Your patience and understanding during this time are greatly appreciated.

If you have any questions or concerns, please feel free to reach out to [email protected] or via the request form: https://social-support.plarium.com/hc/en-us/requests/new 

i used a friend's laptop running windows 10 ; installed the app ; did the updates & it hasnt glitched once... 

so the issue seems to be that the last update is causing some "flash_wrapper.exe crash" or conflict with windows 7

It maybe because 7 has not had a upgrade since January 2023 it just maybe time to upgrade your system

to solve the black screen problem.  Just go to "device manager", "video adapters", open the list, right click on the video card and click "properties", "drivers", "update drivers", "choose drivers on your computer" "choose from a list of drivers available on your computer" "Microsoft basic video card" and press next.

note this  may not  work for everyone  please let us  know if it does or  doesn't  if it  doesn't  then we will continue to search for a solution. Also  please  note  your Operating system when you  reply

Those with  win 7 -8.2 may need to upgrade their Operating system as upgrades may not be avalible anymore.

i

if this company says i can run plarum_play on this OS.....

then they have to send out updates that allow windows 7 = to function, no ?

please  note  I  said " this  may not  work for everyone  please let us  know if it does or  doesn't  if it  doesn't  then we will continue to search for a solution. Also  please  note  your Operating system when you  reply "

This  Plarium  is  still searching  for a fix that  works  for all

well i did what they asked. downloaded .net framework 8.4 etc then wiped plarium play & re-installed

no change. same exact error & just as often. 

Уважаемая администрация!

Подскажите - почему начиная с  15.12.2023 Войны престолов на русском сервере висят. У меня оборона шла в бастион БОЛЕЕ суток, хотя максимально допустимое время - час

Уже более суток шпионы пытаются разведать пост, и резкльтатов нет более суток

Еще вчера примерно в 07:00 по МСК должна была закончится военная игра, она не закончилась до сих пор

В целом играть на русском сервере стало невозможно, игра очень сильно висит, причем жалуются все игроки как моего альянса так и союзники, то есть проблема имеет массовые характер, а не частный случай в каком-то одном замке

Только не надо писать, что у меня слабый компьютер, с компьютером у меня все хорошо, это плариум перестал работать (на русском сервере)

I can give you a little advice from myself. 

When this happens, the first thing you should do is;

1).clear your cache inside the Plarium Play application in the settings. 

2). Check your Internet speed (it should not be lower than 6 megabits per second), ping (not higher than 150), and outgoing speed (which is also very important). 

3). Task Manager on your computer, it should not be overloaded with other heavy applications (such as Adobe Photoshop, AutoCAD, etc., keep this in mind). Spend a little time on your problem and dig into the task manager settings; in the startup applications tab when you turn on the computer, there should not be any heavy applications that I indicated above). 

And lastly, change the thermal paste on your chip once a year so that it does not heat up and your PC processes data as standard :]

Good evening. It has become impossible to play. The server slows down, everything freezes and glitches. Because the so-called programs have been attached to the server since the beginning of 2023. Players who came from other platforms have a lot of cartoon alliances and cartoon castles. Please ban everyone who uses the program. Ban the cartoons. Otherwise the server will break down. Save the game. Best regards, Olga

I  have  passed  your  concerns  forward .