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12 трав. 2017, 18:4412.05.17
11.08.16
0

animation not working

I have a problem with my animation, its not working, I come on an its checked as to be off,  I never checked it, so I uncheck it  , Then nothing happens, Ive clean an cleared out  my cache an  other things an yet   when I restart the comp I see that animation  check   Whats going on here?,, I cant get thru to  support because it says my password or sign in isn't right,,what do I do? thanks
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12 трав. 2017, 18:4912.05.17
12 трав. 2017, 18:52(edited)
220459

laussie57 said:


I have a problem with my animation, its not working, I come on an its checked as to be off,  I never checked it, so I uncheck it  , Then nothing happens, Ive clean an cleared out  my cache an  other things an yet   when I restart the comp I see that animation  check   Whats going on here?,, I cant get thru to  support because it says my password or sign in isn't right,,what do I do? thanks

https://plariumsupport.zendesk.com/hc/en-us/requests/new


My best suggestion is if you have cleared your cache and verified your setting submit a ticket to support at the above link.

For my information which server are you on?

13 трав. 2017, 16:1613.05.17
220459
The animation does not work for anyone.  Apparently, this is not a bug, but a "feature".  Less for more, less for more.
13 трав. 2017, 21:0013.05.17
220459
I_Claudio1 said:

The animation does not work for anyone.  Apparently, this is not a bug, but a "feature".  Less for more, less for more.
I have had similar problems on server 2. Server 1 seems find so it may just be something that was not loaded correctly on the last update.
15 трав. 2017, 11:5715.05.17
01.03.16
5810
Hello! We aware of this issue and working on a fix for it.