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16 окт. 2016, 10:4316.10.16
220588

invalid new mail address

Hello again,

I have changed my mail address but can't modify my profile, it says invalid mail address , it is now :

< Don't post personal information! >

apparently not allowed by your system

can you check and let me know ?

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16 окт. 2016, 11:2916.10.16
31.01.15
457

Greetings m'lord!

Thank you for your inquiry.

For your own safety, I have censored your e-mail.

Please, contact the Support Team instead, they know an answer to your issue! 

19 окт. 2016, 15:4019.10.16
220588
I can't contact the support team, can somebody contact them for me and give my new mail address, if no one respond I'll leave the game
19 окт. 2016, 17:0219.10.16
220588

paul24100 said:


I can't contact the support team, can somebody contact them for me and give my new mail address, if no one respond I'll leave the game

when you click on the link make sure you click on the icon given in the screenshot.. and then click on Load unsafe scripts.. that should help you and you should be able to raise the ticket.


http://prntscr.com/cwbuin

26 окт. 2016, 13:0026.10.16
220588
Warrior said:

paul24100 said:


I can't contact the support team, can somebody contact them for me and give my new mail address, if no one respond I'll leave the game

when you click on the link make sure you click on the icon given in the screenshot.. and then click on Load unsafe scripts.. that should help you and you should be able to raise the ticket.


http://prntscr.com/cwbuin


26 окт. 2016, 13:0626.10.16
220588

I don't have any icon given in the screenshot, so, in others words, here is my problem : I changed my email address from Orange Telecom to Bouygues Telecom,

and when I want to change it in my profile, system replies invalid mail address so can somebody can reach the support team for me, it's not difficult, no?

This starts to seriously piss me off, thanks in anticipation
26 окт. 2016, 15:0826.10.16
220588

paul24100 said:


I don't have any icon given in the screenshot, so, in others words, here is my problem : I changed my email address from Orange Telecom to Bouygues Telecom,

and when I want to change it in my profile, system replies invalid mail address so can somebody can reach the support team for me, it's not difficult, no?

This starts to seriously piss me off, thanks in anticipation

http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48


Try this link to create a ticket for support. Unfortunately, we cannot fix in game problems, only Support has that capability.

3 нояб. 2016, 16:1303.11.16
220588
Thanks BrunsonThomas, hope this issue will be fixed quickly
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