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24 сент. 2016, 00:4024.09.16
220588

EMAILS

My whole league is having problems with the email.  It will show we have 1 or 2 emails, but they aren't there.  This is happening to all of us in the league.  Eradication.


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24 сент. 2016, 01:2224.09.16
220588
several of our members also have the same issue ..ghost emails that dont exist
24 сент. 2016, 14:3024.09.16
08.11.14
35
same here. very annoing
25 сент. 2016, 13:1225.09.16
220588
Eradication again.....Are you reading our requests???  Now some members have 1-3 emails that are not there.,  This is very annoying.  Don't know if I'm missing an email from an enemy or what.  PLEASE FIX THIS! 
25 сент. 2016, 13:1525.09.16
220588

My Lords and Ladies,

that problem occurs from time to time. Please report it to support team. Please use this link http://support.plarium.com/Tickets/Submit

Thank you for your patience. 

Alyona KolomiitsevaCommunity Manager
26 сент. 2016, 10:0326.09.16
17.09.15
8273

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

29 сент. 2016, 08:4829.09.16
220588
I see this when I don't log off, but disconnect from the internet for a while; when I go back, ghost messages.  If I refresh the browser, it sorts itself out.
Alyona KolomiitsevaCommunity Manager
29 сент. 2016, 09:1229.09.16
17.09.15
8273
Keaton said:

I see this when I don't log off, but disconnect from the internet for a while; when I go back, ghost messages.  If I refresh the browser, it sorts itself out.
So you never get them if your connection is ok?
2 окт. 2016, 17:4502.10.16
220588

Hi Alyona


I will keep an eye on it - my internet usage is often quite erratic (switching between lan / wireless, and unreliable connections), so it's hard to say with certainty.

Alyona KolomiitsevaCommunity Manager
3 окт. 2016, 09:3803.10.16
17.09.15
8273
Keaton said:

Hi Alyona


I will keep an eye on it - my internet usage is often quite erratic (switching between lan / wireless, and unreliable connections), so it's hard to say with certainty.

Other players have reported this issue regardless their Internet connectivity. And our QA have already found a bug which causes ghost messages. Hopefully our devs will fix it soon 
5 окт. 2016, 01:2605.10.16
220588
Another member of Eradication - I now have 5 ghost messages.
Alyona KolomiitsevaCommunity Manager
5 окт. 2016, 06:3805.10.16
17.09.15
8273
paul said:

Another member of Eradication - I now have 5 ghost messages.
It's a bug, Paul
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