nothing seems to work correct

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nothing seems to work correct

loco666

22 сент. 2016, 20:0122.09.16

23.03.16

nothing seems to work correct

hello all i was wondering if anyone else is having the same issues i am having. since they put in new system for "urgent help" i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys http://prntscr.com/cl6cmi . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on "UNTAMED LANDS" whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.

Comments

Deleted

22 сент. 2016, 20:0722.09.16

220588

loco666 said:

hello all i was wondering if anyone else is having the same issues i am having. since they put in new system for "urgent help" i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys http://prntscr.com/cl6cmi . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on "UNTAMED LANDS" whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.

I have sent your difficulty to appropriate responders but most are asleep right now. So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?

loco666

22 сент. 2016, 20:1522.09.16

23.03.16

[#HAO-985-17927]: game lag or something wrong

i would assume that would be the ticket number? thats what i got as an automated response. thanks again

Deleted

22 сент. 2016, 20:3322.09.16

220588

loco666 said:

[#HAO-985-17927]: game lag or something wrong

i would assume that would be the ticket number? thats what i got as an automated response. thanks again

Forwarded to try to get priority handling. Thank you for quick response.

loco666

23 сент. 2016, 01:2623.09.16

23.03.16

i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated

RedCyclone

23 сент. 2016, 16:4523.09.16

22.09.16

I have the same problem, you can help me ?

Deleted

23 сент. 2016, 17:1423.09.16

220588

momo71480 said:

I have the same problem, you can help me ?

There were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn't work contact support. http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

It is the weekend for the tech people so if problem persists. Please let me know.

RedCyclone

23 сент. 2016, 18:4723.09.16

22.09.16

i have created ticket, im waiting.

loco666

24 сент. 2016, 19:5824.09.16

23.03.16

sir BrunsonThomas,

this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) [#XWW-572-75385]: .. maybe it will start working again for me at restart in 4 hours..

R_Warhawk75

25 сент. 2016, 13:0425.09.16

23.12.14

Hello im having problem with nothing working correct.. It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?

Deleted

25 сент. 2016, 13:1225.09.16

220588

Lord WARHAWK75,

problems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem.

Please use this link http://support.plarium.com/Tickets/Submit and be patient. They will surely reply.

R_Warhawk75

25 сент. 2016, 13:1725.09.16

23.12.14

i would but cant see where to sumit a ticket it just go to search for answer

Deleted

25 сент. 2016, 13:5025.09.16

220588

My Lord,

choose a game, then a platform you're using etc. Web page will lead you further step by step.

R_Warhawk75

25 сент. 2016, 14:2325.09.16

23.12.14

Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen

Alyona KolomiitsevaCommunity Manager

26 сент. 2016, 10:0326.09.16

17.09.15

8273

loco666 said:

sir BrunsonThomas,

this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) [#XWW-572-75385]: .. maybe it will start working again for me at restart in 4 hours..

Please be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.

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So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?\u003C/p\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474574870380","editedDate":"0","id":"177726","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177726","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_177727/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u0026nbsp;[#HAO-985-17927]: game lag or something wrong \u0026nbsp; \u0026nbsp;\u0026nbsp;\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ei would assume that would be the ticket number? thats what i got as an automated response. thanks again\u003C/p\u003E","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474575345280","editedDate":"0","id":"177727","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_177733/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Eloco666  said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003E\u0026nbsp;[#HAO-985-17927]: game lag or something wrong \u0026nbsp; \u0026nbsp;\u0026nbsp;\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ei would assume that would be the ticket number? thats what i got as an automated response. thanks again\u003C/p\u003E\u003C/blockquote\u003EForwarded to try to get priority handling. Thank you for quick response.","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474576435400","editedDate":"0","id":"177733","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177733","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_177787/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474593998773","editedDate":"0","id":"177787","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177787","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1268113/","commentUrl":"/fr/Topic_178214/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have the same problem, you can help me ?\u003C/p\u003E","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474649110107","editedDate":"0","id":"178214","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_178441/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Emomo71480 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI have the same problem, you can help me ?\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EThere were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn\u0027t work contact support.\u00A0\u003Ca href=\u0022http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt is the weekend for the tech people so if problem persists. Please let me know.\u003C/p\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474650843320","editedDate":"0","id":"178441","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1268113/","commentUrl":"/fr/Topic_179290/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"i have created ticket, im waiting.","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474656463793","editedDate":"0","id":"179290","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"179290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_182150/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"\u003Cp\u003Esir BrunsonThomas,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ethis issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) \u0026nbsp; \u0026nbsp; \u0026nbsp; [#XWW-572-75385]: \u0026nbsp; \u0026nbsp; .. maybe it will start working again for me at restart in 4 hours..\u003C/p\u003E","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474747124813","editedDate":"0","id":"182150","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182150","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182576/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Hello im having problem with nothing working correct.. \u0026nbsp;It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474808681857","editedDate":"0","id":"182576","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_182579/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ELord WARHAWK75,\u003C/p\u003E\u003Cp\u003Eproblems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem.\u00A0\u003C/p\u003E\u003Cp\u003EPlease use this link\u00A0\u003Ca href=\u0022http://support.plarium.com/Tickets/Submit\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://support.plarium.com/Tickets/Submit\u003C/a\u003E\u00A0and be patient. They will surely reply.\u003C/p\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474809160400","editedDate":"0","id":"182579","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182579","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182587/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"i would but cant see where to sumit a ticket it just go to search for answer\u003Cbr\u003E","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474809446437","editedDate":"0","id":"182587","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_182602/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EMy Lord,\u0026nbsp;\u003C/p\u003Echoose a game, then a platform you\u0027re using etc. Web page will lead you further step by step.","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474811405397","editedDate":"0","id":"182602","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182602","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182629/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474813392577","editedDate":"0","id":"182629","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/698671/","commentUrl":"/fr/Topic_183137/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Eloco666  said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003Esir BrunsonThomas,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ethis issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) \u0026nbsp; \u0026nbsp; \u0026nbsp; [#XWW-572-75385]: \u0026nbsp; \u0026nbsp; .. maybe it will start working again for me at restart in 4 hours..\u003C/p\u003E\u003C/blockquote\u003EPlease be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.","userRegistered":"1442491428007","userCommentsCount":"8273","userName":"Alyona Kolomiitseva","createdDate":"1474884187330","editedDate":"0","id":"183137","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"183137","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Date and Time","timerPlaceholder":"Schedule","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50000 characters. 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You cannot post comments.","title":"nothing seems to work correct","authorRole":"","contentDraftJs":"","contentHtml":"\u003Cp\u003Ehello all i was wondering if anyone else is having the same issues i am having. since they put in new system for \u0022urgent help\u0022 i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys\u00A0\u003Ca href=\u0022http://prntscr.com/cl6cmi\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://prntscr.com/cl6cmi\u003C/a\u003E\u00A0 . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on \u0022UNTAMED LANDS\u0022 whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.\u003C/p\u003E","createdDate":"1474574460000","folderId":"511","id":"29424","authorId":"1068573","authorRegistered":"1458777296693","authorName":"loco666 ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3414","commentsCount":"14","likesCount":"1","authorCommentsCount":"5","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/fr/stormfall-age-of-war/511_archive/29424_nothing-seems-to-work-correct/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_177726/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Eloco666  said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003Ehello all i was wondering if anyone else is having the same issues i am having. since they put in new system for \u0022urgent help\u0022 i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys\u00A0\u003Ca href=\u0022http://prntscr.com/cl6cmi\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://prntscr.com/cl6cmi\u003C/a\u003E\u00A0 . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on \u0022UNTAMED LANDS\u0022 whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EI have sent your difficulty to appropriate responders but most are asleep right now. So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?\u003C/p\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474574870380","editedDate":"0","id":"177726","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177726","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_177727/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u0026nbsp;[#HAO-985-17927]: game lag or something wrong \u0026nbsp; \u0026nbsp;\u0026nbsp;\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ei would assume that would be the ticket number? thats what i got as an automated response. thanks again\u003C/p\u003E","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474575345280","editedDate":"0","id":"177727","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_177733/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Eloco666  said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003E\u0026nbsp;[#HAO-985-17927]: game lag or something wrong \u0026nbsp; \u0026nbsp;\u0026nbsp;\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ei would assume that would be the ticket number? thats what i got as an automated response. thanks again\u003C/p\u003E\u003C/blockquote\u003EForwarded to try to get priority handling. Thank you for quick response.","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474576435400","editedDate":"0","id":"177733","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177733","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_177787/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474593998773","editedDate":"0","id":"177787","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177787","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1268113/","commentUrl":"/fr/Topic_178214/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have the same problem, you can help me ?\u003C/p\u003E","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474649110107","editedDate":"0","id":"178214","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_178441/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Emomo71480 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI have the same problem, you can help me ?\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EThere were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn\u0027t work contact support.\u00A0\u003Ca href=\u0022http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt is the weekend for the tech people so if problem persists. Please let me know.\u003C/p\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474650843320","editedDate":"0","id":"178441","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1268113/","commentUrl":"/fr/Topic_179290/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"i have created ticket, im waiting.","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474656463793","editedDate":"0","id":"179290","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"179290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1068573/","commentUrl":"/fr/Topic_182150/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"\u003Cp\u003Esir BrunsonThomas,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ethis issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) \u0026nbsp; \u0026nbsp; \u0026nbsp; [#XWW-572-75385]: \u0026nbsp; \u0026nbsp; .. maybe it will start working again for me at restart in 4 hours..\u003C/p\u003E","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474747124813","editedDate":"0","id":"182150","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182150","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182576/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Hello im having problem with nothing working correct.. \u0026nbsp;It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474808681857","editedDate":"0","id":"182576","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_182579/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ELord WARHAWK75,\u003C/p\u003E\u003Cp\u003Eproblems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem.\u00A0\u003C/p\u003E\u003Cp\u003EPlease use this link\u00A0\u003Ca href=\u0022http://support.plarium.com/Tickets/Submit\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://support.plarium.com/Tickets/Submit\u003C/a\u003E\u00A0and be patient. They will surely reply.\u003C/p\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474809160400","editedDate":"0","id":"182579","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182579","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182587/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"i would but cant see where to sumit a ticket it just go to search for answer\u003Cbr\u003E","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474809446437","editedDate":"0","id":"182587","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/1/","commentUrl":"/fr/Topic_182602/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EMy Lord,\u0026nbsp;\u003C/p\u003Echoose a game, then a platform you\u0027re using etc. Web page will lead you further step by step.","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1474811405397","editedDate":"0","id":"182602","entityId":"29424","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182602","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/36199/","commentUrl":"/fr/Topic_182629/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474813392577","editedDate":"0","id":"182629","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/fr/698671/","commentUrl":"/fr/Topic_183137/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Eloco666  said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003Esir BrunsonThomas,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ethis issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) \u0026nbsp; \u0026nbsp; \u0026nbsp; [#XWW-572-75385]: \u0026nbsp; \u0026nbsp; .. maybe it will start working again for me at restart in 4 hours..\u003C/p\u003E\u003C/blockquote\u003EPlease be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.","userRegistered":"1442491428007","userCommentsCount":"8273","userName":"Alyona Kolomiitseva","createdDate":"1474884187330","editedDate":"0","id":"183137","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"183137","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Date and Time","timerPlaceholder":"Schedule","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50000 characters. 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