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Resources bonuses from Fortress aren't working

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Jul 29, 2019, 17:5107/29/19
13

Resources bonuses from Fortress aren't working

I have 5 new members in my league,Riders of the Night,in s2.After they received Oberon's letter that informed them about becoming full members of my league,they've noticed that the Fortress recources bonuses aren't working.I'll attach some pics with their food consumation that shows clearly they aren't getting the resouces bonuses.

My members having this issue are:

Angel Dorantes,cords : x: -1530; y: 1570

Chris Williams, cords:  x: 1280; y: -470

Gideon Luxmore, cords: x: 236; y: -825

Justin Luxmore, cords: x: -370; y: 316

Ramo Omar, cords: x: 1125; y: -1175

My members are playing in Riders of the Night,server 2,Facebook platform.

After i've posted in the Stormfall Community page on Facebook, other players came out with the same issue.Can you please solve this?

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MicAdmin
Jul 29, 2019, 18:4607/29/19
02/22/19
1633
Hello Lory, can you add also a screen with what should be the bonus of your league fortress ?!  After that i will pass it to an agent from the technical support !
Jul 30, 2019, 14:5407/30/19
13

Sure.Here it is 

Jul 31, 2019, 11:4607/31/19
231778

Hello Lory,

This situation has already been reported to our devs. It will be fixed in future updates. Thank you for your report and cooperation!

Jul 31, 2019, 15:3007/31/19
13

Hello Agent Roma,

I do hope the future updates are going to happen soon.

Thank you 

Aug 1, 2019, 18:2808/01/19
13

Can I have more or less a date of when this it will be solved? My guys are using boosts to try to compensate the fortress resource bonuses.Also are they going to be compensate for all the boosts they're using or for all the food they aren't receiving?


Aug 4, 2019, 05:0908/04/19
231778

Several maintenance windows have passed since bug was reported, we are still not receiving food bonus from fortress 



Aug 7, 2019, 13:5408/07/19
231778

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

Aug 7, 2019, 17:2608/07/19
13
Thank you.Hopefully will happen soon
Aug 11, 2019, 18:1308/11/19
231778
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

Been 2 weeks since this issue was reported, any chance you can throw in a bunch of boosts so we can keep up while devs fix it? 
Aug 13, 2019, 20:1908/13/19
10/04/13
3875
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

Sounds good, some food consumption reduction items or food packs would definitely be nice.  
Aug 18, 2019, 11:5308/18/19
231778
I have entered a new league and have passed the 7 day mark and should be getting the Fortress league bonus of 30%.  can you please fix?
Aug 18, 2019, 16:1308/18/19
231778
Hello,i go  over 7 days in new league and same probleme about this bonus from fortress ......
Aug 20, 2019, 14:5708/20/19
231778

AngelDorantes said:


Agent Roma said:


Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.3 weeks now and still no food reduction bonus from fortress. Can you provide information regarding the fix for this issue?. Will it even be fixed? Should we look for another league where we can get the bonus? Will this happen if those who are experiencing the issue if we join any other league? Can or will you send food reduction boosts to our black market to compensate? 
Please @Agent Roma we need information. 

Hello,

I'm sorry for a delay with news on this. The bug is currently on its final stage of testing. We expect it to get fixed once the testing is complete. 

Thanks for the patience! It's indeed appreciated.

Aug 25, 2019, 21:0808/25/19
11/27/14
500

Hi!


Can u give us a feedback about this issue ?

I am thinking that the BANK is not so secure if u are incapable to solve a little issue!

Aug 28, 2019, 16:5708/28/19
Aug 28, 2019, 16:58(edited)
13
Agent Roma said:

Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.

The bug is fixed.Any news on the compensation request for my 12 members?
Aug 28, 2019, 16:1908/28/19
11/27/14
500

Problem solved!


Aug 22, 2019, 07:5708/22/19
01/12/15
1

Hi !

We have the same issue on ROMANIA League on server 1 at Plarium.com.

New players dont get food consumption from league fortress bonus.



Aug 22, 2019, 07:4408/22/19
04/21/15
1

Hello I have same probleme i move on new league, after 7 day i receive bonus atack and deff from fort, but i dont receive bonus for food consumtion.

Other peaple have same probleme who move whit me recently.

Please fix de problem
Aug 17, 2019, 07:0508/17/19
231778

Agent Roma said:


Lory said:


Any update for us? Anything?

Hello Lory,

Our developers are currently testing the related fix. Unfortunately, I am not yet aware of how long will it take. Meanwhile, let me pass the compensation request further.3 weeks now and still no food reduction bonus from fortress. Can you provide information regarding the fix for this issue?. Will it even be fixed? Should we look for another league where we can get the bonus? Will this happen if those who are experiencing the issue if we join any other league? Can or will you send food reduction boosts to our black market to compensate? 
Please @Agent Roma we need information. 

Aug 14, 2019, 19:2908/14/19
13

Re.Medi... you should leave your cords here, server and platform you play and have this issue, like i did for my members. 

Hopefully this will be solved soon cause I’m tired of it...