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Negative time for Daily Login Rewards ??

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Dec 21, 2018, 21:2612/21/18
04/16/16
140

Negative time for Daily Login Rewards ??




Why is my Rewards clock counting up in a negative way ?? 




-2h. -12m. -39s.

-2h. -12m. -40s.

-2h. -12m. -41s.

-2h. -12m. -42s.


etc.... etc... etc..

Shouldn't this be counting down until I can claim my next Reward ??






Several of my league members have been asking about this... and every member has a different time.


Shouldn't this Rewards time be based upon the same set time for all league members... 


such a when the New Day starts (from that time you have 24 hrs to login) ??






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Dec 21, 2018, 21:2712/21/18
12/03/17
32
I have this issue too.  My time shows a negative and is counting up.
Dec 23, 2018, 12:1712/23/18
234092

Hello, Lords!

Are you still experiencing this issue? Also, have you tried clearing the browser cache? 

Please specify the coordinates of your Castles and the server where you play. I will check your accounts.

Dec 24, 2018, 17:3112/24/18
04/16/16
140

Yes I have cleared the cache, that's the first thing I always do when I am experiencing an issue with the game, because that is the first thing you always suggest


Now my rewards clock shows a positive but no longer show the seconds.  I can not tell if the clock is moving or not.  I left it open for 2 minutes but the minute time did not change until I refreshed the game and went back and looked.



I did just claim my reward... so I am not sure why it is telling me I will be getting a reward again in just over 2 hrs. 


For all those reading this... Agent Pavel could you help us understand the timing of this reward...  


Is there a certain time in the game (like we the new day starts) when the Activity is registered and we get rewarded for our daily League Activity ??

Shouldn't the reward clock count down from 24 hrs ??




I will send my castle info to you in a private message




Dec 28, 2018, 13:5812/28/18
234092

Jelly Baby said:



Yes I have cleared the cache, that's the first thing I always do when I am experiencing an issue with the game, because that is the first thing you always suggest


Now my rewards clock shows a positive but no longer show the seconds.  I can not tell if the clock is moving or not.  I left it open for 2 minutes but the minute time did not change until I refreshed the game and went back and looked.




I did just claim my reward... so I am not sure why it is telling me I will be getting a reward again in just over 2 hrs. 


For all those reading this... Agent Pavel could you help us understand the timing of this reward...  


Is there a certain time in the game (like we the new day starts) when the Activity is registered and we get rewarded for our daily League Activity ??

Shouldn't the reward clock count down from 24 hrs ??




I will send my castle info to you in a private message




Thank you for the detail!

The new rewards become available at 00:00 UTC. The game server needs several minutes to count the activity of all players. 

I have checked your Castle and found that the reward has been already claimed. The reward should be available in ~ 12 hours.