All Categories

Unread Messages

Search
How to join our moderation team?
20 листоп. 2016, 22:2720.11.16
220451

Unread Messages

Hello

I always have 2 or 3 unread messages but this is not the case. I clicked on the "!" to mark them as read but nothing; the counter is still there. I've even deleted all messages but again nothing.

Can you please fix this? 

Thanks
Views
5k
Comments
14
Comments
22 листоп. 2016, 15:2522.11.16
220451
a.b said:

Hello

I always have 2 or 3 unread messages but this is not the case. I clicked on the "!" to mark them as read but nothing; the counter is still there. I've even deleted all messages but again nothing.

Can you please fix this? 

Thanks
Our developers are working on a fix. Please, be patient. Hope, we'll get rid of this bug soon.
27 листоп. 2016, 07:1527.11.16
21.09.15
905

for how long Nikita?


It's been 5 weeks for the 2nd round of this & collectively it is near to 2 months now.


Just give us a deadline that when this will be fixed?


28 листоп. 2016, 20:3228.11.16
23.11.14
30

Hello,

I have problems with the Merchant, Tinker and the Letters section of the game as they say I have unread messages but when I go and check there nothing.

Also, the Letters section keeps multiplying the number ( now 9) of letters.

If this can be fixed, that would be great.


Alyona KolomiitsevaCommunity Manager
29 листоп. 2016, 11:5029.11.16
17.09.15
8273
FaZi said:

for how long Nikita?


It's been 5 weeks for the 2nd round of this & collectively it is near to 2 months now.


Just give us a deadline that when this will be fixed?


Unfortunately, we can't give any deadlines. However, our devs are actively working on a fix.
8 груд. 2016, 22:5908.12.16
220451
I have had the same problem since I started 5 weeks ago. Always see "we are working on it" For a company that rakes in as much money on a free game as you guys, this should have been fixed before the game was rolled out. Instead of developing new schemes to milk us, you need to fix this problem
Alyona KolomiitsevaCommunity Manager
9 груд. 2016, 11:3709.12.16
17.09.15
8273
wolfmand53 said:

I have had the same problem since I started 5 weeks ago. Always see "we are working on it" For a company that rakes in as much money on a free game as you guys, this should have been fixed before the game was rolled out. Instead of developing new schemes to milk us, you need to fix this problem
Thank you for your suggestion, Wolfmand53! As soon as the fix is ready, we will add it to the game! 
11 груд. 2016, 02:4211.12.16
220451

The number of unread email keep getting up.

I am up to 14 unread messages now.

http://prntscr.com/dhxbzp

What can be done.

Thank You.

CrowbarModerator
11 груд. 2016, 08:2311.12.16
07.03.16
2409
mvervill said:

The number of unread email keep getting up.

I am up to 14 unread messages now.

http://prntscr.com/dhxbzp

What can be done.

Unfortunately, there is nothing to be done except waiting for the devs to fix this. People tried the usual cache stuff, reloading, deleting all the messages, etc. So far, nothing seems to work.
14 груд. 2016, 11:0014.12.16
220451
i think they fixed this bug :)
Alyona KolomiitsevaCommunity Manager
14 груд. 2016, 11:3914.12.16
17.09.15
8273
Scud88 said:

i think they fixed this bug :)
You don't have any "ghost" parrots anymore? :)
14 груд. 2016, 15:3514.12.16
220451
no they are all gone ,and all of my bh members, which i talked already with, said the same :)
14 груд. 2016, 15:5514.12.16
01.08.15
39
Back again here 
14 груд. 2016, 18:4114.12.16
01.08.15
39

CaptChuckles said:


Back again here 
Messages are now showing up in the header but it needs a refresh to get the messages to appear

Alyona KolomiitsevaCommunity Manager
16 груд. 2016, 09:3316.12.16
17.09.15
8273
CaptChuckles said:

CaptChuckles said:


Back again here 
Messages are now showing up in the header but it needs a refresh to get the messages to appear

Thank you for your report. We will look into it.