I want to share something that I wrote this to Support; ( Now for some reason. I am unable to create a topic, so, I let it be known here)

I am writing to express my extreme frustration and disappointment with the current state of Mech Arena. My arsenal has become completely useless, despite investing a significant amount of money, over $**,***.** to date.

My maxed-out Tetra rifles, Gravitons and Overdrivers which I invested heavily in, no longer secure kills. Meanwhile, I get killed instantly, often with a single shot from Tetra rifles, EM rifles, Overdrivers, Disc Launchers or gravitons. It’s infuriating that these weapons can take me out in less than half the time it takes for me to get a kill with my own weapons. This imbalance feels like a blatant rip-off and a slap in the face to loyal players like myself who have supported this game financially.

Honestly, it seems like my investments have only made my arsenal weaker or irrelevant. This is incredibly frustrating and discouraging. Frankly, it feels like you don’t care about your long-term players or maintaining a fair and balanced game experience.

I understand that my complaint might be dismissed as just another "Karen" rant, but I want to make it clear that I am not the only one feeling this way. Many players are voicing similar concerns, and it appears that these issues are being pushed under the rug with no real action taken. It’s as if our voices don’t matter, and nothing is going to be done about this imbalance.

Moreover, if this nerfing and imbalance continue, you are going to lose dedicated players like me. The lies that you don’t nerf weapons are becoming increasingly obvious, and players are quickly losing trust in your promises. If you keep ignoring these concerns, the player base will continue to dwindle, and this game will suffer as a result.

At this point, I don’t see any point in continuing to play if the game is just going to be rigged against me and my investments. Your lack of concern for loyal players like myself is unacceptable. 

Sincerely, 

Soki

15 hours passed and not one support had replied to your heart wrenching plead for plarium to do something....that tells your something...

They don't give a @#$!

Dude, have you noticed that when you buy a legendary weapon it drops from Rank 5 to Rank 3? You must keep this situation in mind since when you lower a legendary to Rank 3 you make it lose practically half of its stats, That could be why everyone finishes you off so quickly and your weapons feel so obsolete.

(Don't take me the wrong way, I don't want to call you an idiot or anything like that, it's just the only reason I can think of for the situation you're in.)

It's not like we're going to hear anything different. It will be the same boiler plate, reading from the script garbage. 

But hey, maybe tweak your hanger, play with friends or try different tactics. /facepalm

Are we getting another CM? Seems like the silence is them switching or trying to find someone else to lie for them.. they just take the cake and eat it in front of us, to hell with us unless we buy everything in the game and max it out completely.

I do have a tip on the vaults. Keep opening the 5 key one until there are only 14 skins left. Then feel free to open the 10s. The 10 will now give 350 a-coins sometimes and 50K credits most of the time 

interesting

12 day from the time you posted your topic. And not one Quote from their  AI Community Manager Crystal Drew. Usualy froma topic like this Crystal Drew would shime in and say stuff like blah blah blah blahblah blah blah and finish off with you can contact customer support with a link to them. Hum the AI must be broken. 

And on that note. They have seen it. And yes your 100% right they have put it in a locked box and put it under their rug that's full of complaints. The Dev's seen these issues many of time's they know about them and are so aware of them. But it's not that they are trying to work on the issues at hand or at all. Reason being and I have said this many of time and a lot of people know this . If they fix any of them . They are afraid that money intake will drop fast. So they ignore our issues intentionally.

They baned me for a minute and like you I can't start a topic . Because they found my topic's and the content to be offencive . Which I will add , none of it was offencive at all. Here's the thing that I'm getting at on this part. If the things that not just myself , but everyone that get band for little offencive topic,comments and Quotes. Isn't what they do to the community seem to be more offencive to all of us as a whole. They Lie , Cheat and Steal to every one of us. I know the game is fun as hell to play . But there agenda has gone to far. And as a community base game. We don't seem to stop playing this game. And why ? Friends we made here not just that but many of us had  invested money not just that but also time in this game. Maybe its time to look into a different platform to play on a different game. If that means take the loss its just water under the bridge at this point. Never going to get that money back to begin with. And the friends , they might follow to the next game or might just stay. But can always make more friends  just the same as the dev's make money. there not going to stop what there doing for anyone at all. they make more money then the complanits they recive. They 100% dont care not one bit about you,me even if it was the person who spends a large amount of money. Because the'll still roll in people to download this game by the minute. 

When you decide to spend real $$$ here, you are just actually gambling. Plariums owner is Aristocrat Casinos...so when you buy stuff, you're betting against the house...and the house always comes out ahead 

I was sticking with the 5 key vaults to get credits. I usually collect 100 to use at once. I have like 12 skins left on there. After seeing this, I decided to use the 90 I currently had on the 10 key vaults, and it paid off nicely. Of the 9, only 2 were skins. I got 375 a-coins twice, and of course the other 5 were credits. The 25k credits came up more, but still got 150k credits from it. Thanks for the tip.

If you're wondering why there's no response it's because CrystalDrew is on vacation. I suspected this and confirmed with mods on discord. Please give him a warm welcome back when he returns. And let plarium know we should have an active CM on here at all times as there is multiple on discord at all times

Imagine having to answer for the misdeeds of the company you work for over and over across multiple social media platforms and your own forums and running damage control for them constantly because that's your job. He's not just actively positing on here. He's collecting feedback from all their social media, analyzing it, relaying it to the developers, getting their response and relaying it back to us. And I doubt even I can grasp the full extent of what CrystalDrew does. Yeah, I imagine that's exhausting. It probably doesn't help that people are constantly accusing him of being AI (he's not, AI doesn't need to take vacations), and nobody believes him (unfortunately that can't be helped even I don't). And besides all that, plarium staff members get vacations every summer it seems, regardless of how stressful their job is. Because it's not about that anyways. People just need to take a vacation every so often. Doing the same routine all the time without breaks hurts work performance. People get burned out. It's as simple as that. Humans aren't machines. Drew isn't a machine.

The responses appear generic and samey because there's likely only so much he's allowed to say. The devs already have pre-cured responses for him. They're tone deaf because the dev team is not active on the social media they are not seeing what exactly people are saying it they don't know the tone or the atmosphere of the community.

Well put. And I get it . It has to be a hard job just to take in all the comments and post that come's in. But that the job he chosen. Should of known what comes with is. And yeah I know he's not AI . It's just his response to that is so hilarious the first time I seen a reply about that. 

Anyways it has to suck to have that job. Knowing the truth behind of whats going on at plarium but having to deffend and then lie to everyone about the game. Makes him the most unliked person on this platform. Maybe one day he'll break away and spill out everything. But I bet you that he's under contract to where he can't say anything that Plarium is doing behind closes doors. But I also bet you that if this is a pyramid scheme and just because he is the community manager. He'll end up going down with the ship and maybe end up being there scapegoat.  The loyalty to a company that dont care about people. The company will not show any thanks for there loyaltyto them. In fact its not going to care about there community manager either  way it goes 

crazy that I had offended the Devs. They banned me for my last post here. My title I choase got me banned. The title that got me banned was called, "Are Devs Imbeciles?". They banned me for as they say it was hate speech.. Go figure! There was no hate, but feedback on very terrible mis-matching and there is no real balance in many areas in this game and that I ask for the Devs stop ignoring these issues that many players are making same complaints.  

I feel you. I got your back anything that they won't let you say. D.M. me on there platform. And you can bet thet I wont hold back . They seem tonot know what a forum is for. They belieave that is all for only goof feedback. But they dont know how to accept negative feedback that the Dev's refuse to read . Thats weak in my book.  And if the Dev's or C.D. reads this.( it's an insult, It's just 100% true in any way shape or form

yes, I got banned for my last post. They said it was hate speech. There is not any hate in my feedback. I just re-posted my feedback but in a different title called "Reassess Devs on Issue Resolution". The title was called "Are Devs Imbeciles?". This title got my banned. It is a gentle question for a title. Called it hate speech. You guys let me know if see any hate speech after reading my post, Ok?

be safe and stay well all

soki

When the CM or anyone at Plarium gets humbled, they go straight to banning. They have sensitive egos.