Hello! Thanks for your comment, we will take it into account. Expect the updates on the Matchmaking in the near future 😉

Drew, you've been parroting the "matchmaking is being worked on " line for 2 years now, and Floo before you said  precisely te same thing....and before Floo there was someone I believe was there a short time..and they too said exactlythe same. When the pilots were introduced, that was the beginning of the end. Then came parts which are necessary and cost $$$ and it continues to become a clone of war robots 

I feel they just copy and paste all replies.......

and they ban people for nothing, so becareful when you direct your messages towards their CMs....

it's scary how they are trying to silence the voice of their players.....no respect for any of their player base

We've never banned users for nothing. We have forum rules, and only if they are violated, our team bans the violators.

ban those who tell the truth, and they don't want to hear the truth, and they don't accept the free thinking of people who pay, they are violating the laws of free thinking. They are liable to prosecution. ... they will never change the game system. There are better games out there and more honest, they are becoming ridiculous by copying ... to tell the truth, who likes the graphics. But honestly, they are dated graphics, not very interactive. Always the same... but as they say, they can't do more than that, the game engine is old and insufficient to implement new graphics and interactivity..

LAW OF FREE THOUGHT, FREEDOM OF OPINIONS, but you ban with absurd excuses. YOU BANNED USERS FOR NOTHING, JUST BECAUSE THEY TELL THE TRUTH, AS USUAL YOU ARE A LIAR. AS THE DEVELOPERS THEMSELVES STATED, THEY HAVE NO INTENTION OF CHANGING THE GAME SYSTEM. and you are telling a lot of LIES, you are scammers, and you have tired, your game sucks, YOU HAVE TIRED IT YOURSELF WITH YOUR REPEATED LIES. YOU BANNED ONLY FOR THE PLEASURE OF DOING IT.. SHAME ON YOU.. I know many who have been banned for no valid reason,, you even banned a character just because he posted help for another player, INCAPABLE. YOU DON'T ACCEPT PEOPLE'S FREE THINKING. IF I HATE THE GAME, I'M FREE TO SAY SO, AND I HAVE NOT OFFENDED ANYONE, BUT YOU BAN IT, BECAUSE YOU ARE NOT EVEN ABLE TO UNDERSTAND WHO REALLY VIOLATES THE RULES.

1. The developers have never stated that they are not working on the Mathmaking. You might refer to a screenshot from the Support System, but it was rather a misunderstanding that we have already resolved. The official statement right now is that the work is in progress, and updates are coming soon.

2. I repeat: I ban only the violators. That means I ban those who break the forum's laws. I don't come up with any new terms or anything. If a person behaves inappropriately, they receive a ban—nothing more.

3. You call me names (stating that I'm a liar even when I confirmed that I'm sharing the official info only) and offend the game with aggressive expressions. This is prohibited in any community, and ours is no exception.

4. Your message is full of biased caps lock criticism of our company and its workers.

How shall I react to such behavior? Is a ban too much in this case? The question is rhetorical.

I repeat, any criticism and even emotions are welcome unless they break the rules of our community, hurt someone, or express too much negativity. These don't help us. Pointing out the issues, discussing problems, reporting bugs, and speculating about the game's hypothetical development—that's what can really help us.

I understand your frustration, but please, let's remain friendly and welcoming. It will definitely have more profit for everyone.

How shall you react to such behavior ??  When you start scrolling down on the forum the endless complaints about your game balance and issues, do you and your team ever do any self reflecting on why your players are so frustrated ??  Is it so hard to ask for some decency in your support to your player base ??

We can totally relate to how you feel, as your the community manager and it is natural people take out their frustration toward this game onto the CM who's suppose to provide support to the players...

But repeating the same thing for over who knows how many years now.....isn't that consider lying???  

Seriously....is it so much to ask for some self reflections ??? 

I am sure everyone wants to be friendly and have a great community....but what players are feeling is that YOU are the only one profitting off this game with unfaire balances and SP dropping and all the players end up being worst off.....

Hi! From our side, we are doing everything to keep the players updated with the latest info from the devs, to ensure providing the space for players to discuss the game, and to pass on their thoughts, comments, and suggestions to the devs. It's all that we, and particularly I, can do in this regard, and I'm doing my best. That's where my authority ends.

The team is trying to get everything fixed, develop engaging novelties, and keep the game fun. Unfortunately, we can't please every single player, though.