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Problems with the 2 factor authentication

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11 фев. 2025, 21:4811.02.25
04.10.23
239

Problems with the 2 factor authentication

Nah cos I did the thing, and now when I try and load up the game, that 2fa thing pops up, I do it, and guess what? The screen freezes, and nothing happens. And now I can't log in, cos you apparantly can only do it once. Plarium, fix this s##t rn.

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15
Comments
4
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11 фев. 2025, 21:5611.02.25
17.07.23
86

Bro is hostile with 2fa lol


But seriously, please fix this, it could get annoying.

CrystalDrewCommunity Manager
12 фев. 2025, 10:1312.02.25
10.02.23
2761

Hello guys! The issue is known and will be resolved soon.

12 фев. 2025, 21:0312.02.25
15 фев. 2025, 09:47(edited)
15.05.23
1

I'm a bit confused, can you try logging in with your platinum ID on the phone and tie it there first?


What I did was create a platinum ID on the browser and tied it to my existing account on my phone through the game on my phone, then when I downloaded platinum play it just automatically logged me into the account. Hope this helps. https://9apps.ooo/    


14 фев. 2025, 01:3414.02.25
18.05.23
1

Your organisation should add SSO to all the applications. That way you sign in once a day.  2FA is supposed to be more secure but less onerous. Otherwise we’ll work around it.