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27 січ. 2025, 14:5027.01.25
16.08.23
0

Anti Cheat Software

An anti Cheat software keeps coming up when I try to start the game. It will not let me into the game! Anyone having this issue? It says to uninstall the Anti Cheat but I cant get it to delete. Do I have a VIRUS?

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CrystalDrewCommunity Manager
28 січ. 2025, 14:1028.01.25
10.02.23
2761

Hello! It's confirmed that if you are downloading Mech Arena from the official platforms (Play Market, App Store, or official Plarium website, depending on the device you use), there are definitely no viruses.

Please contact our Support agents via this link: https://plrm.me/arena_support or email them at: [email protected]. They will help you!

29 січ. 2025, 19:1029.01.25
19.09.18
109

you have to manually enable the Denuevo Anticheat service,

go to control panel. select SERVICES, search for .. DENUEVO ANTICHEAT , select, AUTOMATIC.

if it is already selected. disable it and restart it manually, and then select , AUTOMATIC again.. close and restart the pc. usually it works without restarting. if it doesn't work, restart the pc and try. it should work, sometimes you have to do this operation 2 times...

a tip. don't close the plarium app as soon as you launch the game, wait for it to start. if you want to save pc resources close the app after starting mech arena.

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29 січ. 2025, 19:1129.01.25
19.09.18
109

do not uninstall the anti-cheat, even if the support says to do so. restarting the service works. it happened to me 5-6 times always solved by restarting the service,