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Apr 27, 2020, 12:3504/27/20
01/11/17
169

Unstable functioning of the game



Mighty Jarls!


We know that lately you may have encountered unstable functioning of the game or may even have had difficulties launching it. 


Currently we are directing all our time and efforts towards fixing this issue, so we have postponed development of new game features. 


This is really time-consuming as we need to not only identify the issue, but also fix it in such a way that it doesn’t affect the other game features. That’s why the game undergoes technical maintenance so often now. This maintenance makes part of a comprehensive solution process and may not produce immediately tangible results. Eventually these comprehensive measures will allow us to optimize functioning of the game. 


Thank you for your patience! Your feedback helps us make the game better! 


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3k
Comments
57
Comments
Apr 27, 2020, 14:0604/27/20
06/24/14
102

good new !

can give a ETA for maintenance ?
Apr 27, 2020, 14:3104/27/20
232071

Always wondered why you guys, Plarium, NEVER HAD a beta server to test forehand your new features before implement them, and how does it impact the whole game??

Been playing online for more than 15 years, on various games, never seen that before. Might be an idea to follow in the near future.


That being said, i dare hope trying to fix it won't break it more.....
Apr 27, 2020, 14:3504/27/20
04/21/20
3

I really wish you would provide a notice to all users that maintenance is scheduled. I never receive notifications about it and end up getting stuck out of my kingdom at horrible times.


Maybe something you should consider.
Apr 27, 2020, 14:4604/27/20
04/09/17
4
Just demonstrates how inept you guys are....Try using a beta server and don't upgrade until the bugs are out. People that play this game expect and deserve full access for their expenditures.
Apr 27, 2020, 15:0504/27/20
134

Have you ever heard about devops, Scrum, or Agile methods? Not really, as we seen.

Now from on, we try to enjoy half day playing, despite other half is under maintanance.
Apr 27, 2020, 15:0604/27/20
03/17/20
10
I appreciate your update.  Keeping us informed is always a very good idea.  Speaking of which, it would be very helpful if, when you take the system down for maintenance, you give us an estimate of how long the game will be down.  It helps us a lot in planning our day.  Thanks
Apr 29, 2020, 21:3804/29/20
01/19/17
13

Another BUG since 2 weeks is "energy hero".... The max of my energy hero is 4885......when I log out for the night .

The next day I expect to have that, unfortunatly I have a max of energy hero of 2500.

If I remove an equipment and reput it...the max of the energy hero return to 4885.


Just mean a lot of lost in energy. It's boring.

I'm not the only one in my clan to complain.


Would be nice if this trouble can be fix.....Thanks


Apr 30, 2020, 00:1804/30/20
03/12/20
2

Muy Bn se que tratan de hacer lo mejor en cada mantenimiento, pero por favor actualizaciones en medio de eventoc como CvC y KvK Furia, esta reciente trajo mas problemas de los cuales ya contamos como, ciudad clonada, no se actualiza la informacion del navegador atalaya, en minas sale vacia pero al momento de enviar tropas dice que vas a perder el escudo si lo tienes puesto porque si no lo mandas y perderas tropas atacando cuando no lo quieres hacer. esta nueva actualización trajo problemas estando dentro de la ciudad se esta mejorando algo y se comienza a congelar la pantalla dejando fantasmas de imagenes que abrimos graves. Ojala sigan mejorando

May 2, 2020, 01:1705/02/20
232071
You guys only care about your profit and that is clear to all of us,BUT you do realize your losing large amounts of players and those that are trying to hang on aren't spending much money on it, if at all, because of the lousy support and the unstable game play.  You guys are a sad lot ...
May 2, 2020, 01:4205/02/20
232071

hola, buenas noches, esto es una vergüenza, parece mentira que tengáis un equipo de desarolladores ahí.

 Siempre hacéis lo mismo, en medio de un evento os ponéis a hacer cambios y movidas, porque no lo hacéis mientras no hay nada?

y luego con una recompensa ridícula pensáis que esta todo resuelto.... ya os vale.

No sois conscientes de los perjuicios que causais, y por lo menos deberíais informar de lo que va a estar el juego detenido, por educación más que nada.

Es tan dificil tener una versión beta y probar primero lo que vayais a hacer ahí?

Sin esperar respuerta, un saludo....

May 2, 2020, 01:5305/02/20
04/10/20
1
And the website is down again! Its says internet connection error but my internet works just fine! 
May 2, 2020, 12:2705/02/20
232071

Dear Jarls,

Thank you for your patience in waiting for our response.

We are sorry that you encountered this situation. Our specialists have already taken actions to solve it. If you face such issue again, please contact us.

Thank you for your patience and understanding. We wish you a good play!

May 2, 2020, 14:3505/02/20
07/23/17
9
over 12 dam hours to get back in game 9 min left on shield and it seems to me plarium only updated the g dam lag i have no more patience for this bull shit i just want a refund of all the dam money i have spent on this game since they have went to all the trouble to make it unplayable anyone who has spent over 2 years playing and spent thousands on this game should be given a refund if they leave the game 
May 2, 2020, 16:2505/02/20
232071

And than i cant activate my shield , and lose a lots of resurce and trupps.Thank s 


May 2, 2020, 17:4905/02/20
06/21/17
1303
Would agree about the lag, there's also the return of being on a tile when you are not, such that you cannot cancel or return to the spot, and yesterday before the crash, of not being on the tile when you are.
May 4, 2020, 09:4905/04/20
232071
I have so damn many annoying issues I can't count them all. Number one is the tile thing. I can't  move the screen without 2 or 3 tiles popping up. Happens every time. Wish you would get this fixed so I can enjoy the game again.
May 4, 2020, 17:4305/04/20
03/22/19
7
Plarium Play and browsers for Vikings not working again, right now.  Message: "We are working hard to fix an issue with the game.  Please try again later."  But phone apps are working, so I am missing out on Level 7 RSS yielding, and events.  
May 4, 2020, 17:5005/04/20
232071
same problem here phone are working and PC not...as usual  not fair
May 5, 2020, 15:0205/05/20
232071

Hello, Jarls!

Please clarify whether the situation described by you is relevant at the moment?

Waiting for your answers! 

May 5, 2020, 19:0305/05/20
232071

game its unplayable, big lag, delay, etc

we play to relax, and we pay for that