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What is up  with all the maintenance?

What is up with all the maintenance?

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Jul 24, 2018, 03:3207/24/18
12/14/17
2

What is up with all the maintenance?

I went from 32M influence to 24M, ALL resources and ALL troops because I I COULD NOT add time to a peace shield before work. I want that it back. This is getting out of hand. It took me a month to build and lost in a couple hours . WHat is plarium doind to fix crap like this? All they have to do is protect us when we cannot login to up shileds etc... 
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Jul 24, 2018, 07:5807/24/18
10/28/17
162

Month to build units from 24M to 32M? Are you joking?

If you want to build strong army use Inga+Boosts and you can easly up 24-50M for a couple of days active playing. About maintance, I always put up 3 days shield, because he very cheap in Huge Retreat Coffers + you recieve a Relocation, and i had never be zeroed

Jul 24, 2018, 08:2307/24/18
01/25/17
491

Hello, RRAMSDELL! Please provide us with the following information in private message so we can investigate the situation:

1) date and time when you didn't can log in to the game;

2) screenshots of your defense, 

3) your game ID (Menu - About the Game), 

We will help you as soon as it possible.

Jul 27, 2018, 00:2507/27/18
12/14/17
2

Alrighty Erna, 


I sent you a message about where, how and to clarify what reports you need and haven't heard anything yet. Who do I send the information and what reports. Do I submit a screenshot of list of defenses or one screenshot of all the detaled defense reports because there were quite a few.
Jul 27, 2018, 09:1007/27/18
01/25/17
491

Dear RRAMSDELL, please specify where did you send your message?  Please stick to one communicative support channel. Due to the great number of repeat requests we receive, we simply can't give every player the attention they deserve, and our response time is slowed as a result. 

Jul 27, 2018, 14:0307/27/18
06/02/17
452

rramsdell said:


Do I submit a screenshot of list of defenses or one screenshot of all the detaled defense reports because there were quite a few.

best is to send a detailed one from the first and the last defense... so they can see your total loss in troop and your total loss in rss


Month to build units from 24M to 32M? Are you joking?


well, 32m influence is half of my hero influence or very similar to my shaman influence...


Some elders seem to forget how hard it is when you start a game... in younger kingdom, most of the "big" clan refuse small cities... small cities can only train t1, rss are a pain to yield on lvl1 or lvl2 tile... your t1 are slower that the t6 from the big guy... etc



Jul 28, 2018, 19:0607/28/18
12/14/17
2

Nina, 


Thanks for that however you did not answer any of the questions on how, where etc.. to provide. Not answering actually does make the process longer, correct?
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