Hello AMLIE6! Is this question still relevant? If so, please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/. If the situation doesn't change after performing the specified steps, please contact us with a personal message. Thanks in advance.