plarium play osx update

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Tek Man

Jul 14, 2022, 16:5207/14/22

06/17/20

plarium play osx update

using the osx update made today the game won t open anymore an error messge shows up... i try to reinstall same thing again. Any of you have the same trouble??

Comments

mrmarve

Jul 14, 2022, 18:3807/14/22

09/07/19

I have the same problem. Not able to start plarium play. Tried to dowload again, but same trouble .

Тот

Jul 15, 2022, 07:5707/15/22

08/20/17

HI same problem with a macos 10.13.6

Kunila

Jul 15, 2022, 08:5407/15/22

10/01/20

10.13.6 same problem...

Ivar MarksmanAdmin

Jul 15, 2022, 09:5007/15/22

01/11/17

4649

Hi Jarls! Please forward this request to our technical specialists through the "Ask a question" button by following the link: https://vikingsweb-support.plarium.com

Our specialists will surely assist you! 🙏

Tek Man

Jul 16, 2022, 07:2607/16/22

06/17/20

Ivar Marksman

Ivar mate I wrote a mail to technical guys before publishing on the forum the robot did not even answer. I also reinstal from plarium same result a good old error message... I now play with chrome but prefere having plarium play. Is the update not compatible with OSX 10.13.6 ???

Ivar MarksmanAdmin

Jul 16, 2022, 10:2607/16/22

01/11/17

4649

Greetings, Jarls!

That's not a fail or issue. Now you can run Plarium Play only on Mac OS Catalina or later version.

Have a good day 😎

dexand

Jul 19, 2022, 21:1807/19/22

10/16/18

but it still says "Works smoothly on devices with Intel / AMD processors running Windows 7 or later and macOS High Sierra or later"

Why have you changed this ? my laptop cant run MAC OS Catalina...

Ivar MarksmanAdmin

Jul 20, 2022, 11:2907/20/22

01/11/17

4649

dexand

but it still says "Works smoothly on devices with Intel / AMD processors running Windows 7 or later and macOS High Sierra or later"

Why have you changed this ? my laptop cant run MAC OS Catalina...

We will change the description later 👌

xyz

Jul 20, 2022, 23:1807/20/22

06/21/17

1303

This seem to be another example of not informing prior to a change.

If it has been announced and been missed, it could be put on the screen when logging on so less likely to be overlooked.

Also if the text was updated immediately as a change is implemented it would save players and the tech team unnecessary problems

Ivar MarksmanAdmin

Jul 21, 2022, 08:2507/21/22

01/11/17

4649

xyz

This seem to be another example of not informing prior to a change.

If it has been announced and been missed, it could be put on the screen when logging on so less likely to be overlooked.

Also if the text was updated immediately as a change is implemented it would save players and the tech team unnecessary problems

Sorry for the inconvenience, we will do our best to keep you updated regarding all the changes🙏

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