Do as you been advised and remove the old version of the game.
I can guarantee that it works and I can almost guarantee like me you will be dismayed by what they have done.
Also there seems to be a problem with the forum ,as doing anything here, keeps locking up the mouse ,and I have had to restart the pc.
Hi Jarls! Please note that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: https://vikingsweb-support.plarium.com
Our specialists will provide you with the necessary help.
Thank you in advance!