If you are a new starter. 

They changed the rules, but for unknown reasons, perhaps they didn't bother to change the game information text.

Hi wulf pup! Unfortunately, the Novice's Relocation item was removed from the game and is no longer granted to new users. To move to another Kingdom, you will have to develop the Town to level 21 and use the Drakkar item.

If you still want, we can unlink your game account from the Plarium ID synchronization service. However, please note that after this procedure your game account will not be synced with this service anymore that's why you can lose the access to your game account if there is no linking.
Please provide us with the following information so our specialists could resolve your issue as soon as possible:

1. Please confirm the account ID you want us to unlink is 58435057. If it is not, please specify your user ID which can be found by going to the Menu, then About the game.

2. The receipts of purchases made on your game account. You can find the purchase history by following the steps described here:
- for Google Play: https://support.google.com/googleplay/answer/2850369
- for App Store: https://support.apple.com/en-us/HT204088
- for Facebook: https://www.facebook.com/help/220279601335568?helpref=uf_permalink
- for Plarium: please attach the confirmation from your payment system. 

3. Specify your email, device model, the approximate registration date of your game account.
This information will help us to make sure that this account belongs to you. We appreciate your understanding.

Thank you in advance.