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Hero equipment not showing as legendary when used to upgrade equipment

Hero equipment not showing as legendary when used to upgrade equipment

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Jan 18, 2021, 23:4001/18/21
11/09/17
2

Hero equipment not showing as legendary when used to upgrade equipment

I have bought 4 mariners chainmails now and although they show as legandary in the hero's equipment list when I try to use them in a shamens upgrade they show as white with a reduced chance of getting legendary equipment. I can fill all 3 gems and 1 runes slots. Why is this ?

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Jan 18, 2021, 23:5101/18/21
Jan 18, 2021, 23:54(edited)
11/30/17
430

 Unless something else that you are using isn't legendary,I would say its a bug that they need to know about and Ivar is only going to tell you they no longer deal with these kind of problems in the forum, and will tell you to contact support directly.

Dont forget to strip gems and runes beforehand.

Jan 19, 2021, 11:5201/19/21
01/11/17
4649

Hello Diamont Dog! 

Please note that as ANYONE said earlier that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: https://support-portal.plarium.com/en/vikings-web/faq.

Our specialists will provide you with the necessary help. Thank you in advance! 

Jan 19, 2021, 23:5601/19/21
11/09/17
2

Thanks Anyone, yes all equipment is legendary. But as soon as I put Mariners Chainmail into  slot it becomes white instead of gold.