All Categories

Third Party Software.

Third Party Software.

Search
Dec 22, 2019, 00:4712/22/19
07/29/17
0

Third Party Software.

I'm getting really sick of receiving error messages on game launch telling me third party software has been detected on my device and game access will be blocked if it happens again.  Right , I have had this for weeks and contacted Support and I still get it. I tell you I dont even know

what third party software is. Whatever it is I DO NOT USE IT . I dont cheat in the game and I'd appreciate not receiving this message again.

Thank you.
Views
494
Comments
1
Comments
Dec 22, 2019, 07:2812/22/19
01/11/17
4649

TacoHouse said:


I'm getting really sick of receiving error messages on game launch telling me third party software has been detected on my device and game access will be blocked if it happens again.  Right , I have had this for weeks and contacted Support and I still get it. I tell you I dont even know

what third party software is. Whatever it is I DO NOT USE IT . I dont cheat in the game and I'd appreciate not receiving this message again.

Thank you.

Hello, TacoHouse!

When you load the game, there must not be any third-party applications that may influence the game process installed neither in your browser nor on your PC.

Please use only browsers and official applications Facebook Gameroom, Plarium Games app downloaded from official sources to play the game. 

If you don’t use any third-party software or you are not sure if there is one installed in your browser, please try to clear the cache of your browser or official application, also restart the game, close the alert window and wait until the game is loaded. 

If you still experience some issues when loading the game after following our recommendations, please contact me in PM.

We hope for your understanding. Thank you in advance.