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Help me with my packages

Help me with my packages

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Dec 20, 2019, 16:4512/20/19
02/11/18
3

Help me with my packages

And again no packages received. I paid for them. Now I have to wait, until the weekend is over. Very bad Plarium! Notice that it is not the first time. 
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Dec 23, 2019, 12:4712/23/19
01/11/17
4649

Rakkelo said:


And again no packages received. I paid for them. Now I have to wait, until the weekend is over. Very bad Plarium! Notice that it is not the first time. 

Dear Rakkelo,

We want to help you. Please send me in PM a screenshot of the receipt. The payment receipt should include the following information:

  • The date of purchasing the bank offer.
  • The name of the application in which you purchased the Offer.
  • The amount of payment.

You can find the payment receipt in your e-mail or you can look through your Purchase history by completing the steps given in the link below:

  1. For Google Play https://support.google.com/googleplay/answer/2850369?hl=en
  2. For App Store https://support.apple.com/en-gb/HT204088 For getting more detailed information, we recommend you to follow the specified link from your PC.
  3. For Facebook https://en-gb.facebook.com/help/220279601335568?helpref=uf_permalink

We process each request individually and will start investigation of your request as soon as we receive requested information.

Looking forward to your reply and thank you in advance.