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nothing but problems since last kvk. please help

nothing but problems since last kvk. please help

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Dec 19, 2019, 02:1012/19/19
07/21/17
4

nothing but problems since last kvk. please help

I was one that was left behind in enemy kingdom after kvk finish. When you moved me back to my home kingdom, you made big mistake.  The map shows me next to our stronghold but when I launch attack, it comes from far away place. I also can not move.  Now it shows my shield is down when I have 2 days of shield left.
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617
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6
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Dec 19, 2019, 03:1412/19/19
06/13/17
1
I have the same problem I think I am about done with this game
Dec 19, 2019, 06:2812/19/19
01/11/17
4649

Greetings!

Please try to use "Return" item from your inventory. If it didn't solve the issue please contact me in private messages. Please send me your ID. You can find it in game Menu in "About the game" tab.
Dec 20, 2019, 07:3212/20/19
Dec 20, 2019, 07:38(edited)
12/20/19
2

Hey ivar:) 

It's me cat from #346, I hope you remember me😊

After the last update and after cvc my town was moved to another kingdom and I don't know why. My ghost ist still in my kingdom but I can't move back. No I'm stuck in kingdom #30.

I have to use drakkas to go home. I send a message to plarium also but I don't know how I can go back home.

What should I do?


Greetings queen from taargerdayr

Empire of misfits 

Dec 20, 2019, 10:1512/20/19
12/20/19
2
Now they send me an answer and told me that I'm already in my kingdom. But Im still in #30
Dec 20, 2019, 12:3412/20/19
01/11/17
4649

Queen hela said:


Hey ivar:) 

It's me cat from #346, I hope you remember me😊

After the last update and after cvc my town was moved to another kingdom and I don't know why. My ghost ist still in my kingdom but I can't move back. No I'm stuck in kingdom #30.

I have to use drakkas to go home. I send a message to plarium also but I don't know how I can go back home.

What should I do?


Greetings queen from taargerdayr

Empire of misfits 

Hello, QUEEN HELA!

Clarify please your game ID to me in PM. You can find it in the game "Menu" --> "About the game".

Waiting for your answer!
Dec 20, 2019, 12:4812/20/19
01/11/17
4649

Also, you could try to follow the next steps:

  • If your Town remains in the enemy Kingdom after the end of the global Competition, then use the Return item that is available in the Item Store directly from there.  
  • If your Town is not shown on the Global Map, you need to use the Relocation item and move your Town to an adjacent tile. This Item is also available in the Item Store.

If these recommendations don't help, please contact me in PM. In your message, please specify your user ID and describe your issue in detail.