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Jun 15, 2019, 21:4806/15/19
01/15/17
0

internal error

is anyone else having problems playing on plarium play app
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1k
Comments
15
Comments
Jun 17, 2019, 19:5006/17/19
01/07/19
2
Since the last update yes, my client is doing it quite often,  most annoying. Ended up costing me alot of troops so far.
Jun 18, 2019, 12:1706/18/19
01/21/19
2
I always have that now on computer when i scan the map around the forrest...
Jun 23, 2019, 11:5606/23/19
04/13/17
5

since last update can't even do simple task 

every 2-3 min got a kick 

web gl error appears every where 
Jun 30, 2019, 18:1206/30/19
01/18/19
5
Yes, every time i launch the app, & it gets to 5%, same exact screen pops up every time. can't even log in to play on the app anymore, have to use a browser, & it's very slow through a browser
Jul 1, 2019, 07:5007/01/19
01/11/17
4649

Hello, Jarls!

If you play in the browser version, then please, after each update, before starting the game, be sure to clean the browser cache.

The fact is that every time the game is launched, the browser makes many requests to the game server to obtain the necessary data and then saves the most necessary information to the cache to speed up access to it since there will be no need to download this data again each time. 

But updating the game, in itself, carries the packets of already new game data for your browser. The cache is limited in size, and if there is not enough space to record new data in it, then when you first start, after updating, the game information on your browser is overwritten only partially and partially remains irrelevant, and therefore the game may not work correctly. 

Therefore, after each update before launching the game, it is necessary to clear the cache in order to make room for recording new, up-to-date data.

Jul 1, 2019, 18:2407/01/19
01/18/19
5
i would rather play through the plarium play app, it's much more stable. or it was, before it stopped working
Jul 1, 2019, 20:4907/01/19
09/16/17
1
and how i cen resolve this error
Jul 3, 2019, 14:5607/03/19
06/17/18
3

Yes, ever since last update on the Plarium Play app, the game crashes to that internal error when I scroll the map, unpack resources, apply a shield, change gear... It's gotten ridiculous. 3 times in 1 hour it's crashed. I've cleared the cache, rebooted, done everything I can to try and fix it. No improvement. I notice the amin only addressed the browser version issue and not the Plarium Play one when it was specifically mentioned.


Is this problem being addressed? 
Jul 14, 2019, 16:0107/14/19
01/21/19
13
Always the same problem.... dunno if Plarium really wants to solve this issue...
Jul 19, 2019, 15:4207/19/19
02/04/17
9

Ivar Marksman said:


Hello, Jarls!

If you play in the browser version, then please, after each update, before starting the game, be sure to clean the browser cache.


The fact is that every time the game is launched, the browser makes many requests to the game server to obtain the necessary data and then saves the most necessary information to the cache to speed up access to it since there will be no need to download this data again each time. 

But updating the game, in itself, carries the packets of already new game data for your browser. The cache is limited in size, and if there is not enough space to record new data in it, then when you first start, after updating, the game information on your browser is overwritten only partially and partially remains irrelevant, and therefore the game may not work correctly. 

Therefore, after each update before launching the game, it is necessary to clear the cache in order to make room for recording new, up-to-date data.

Clearing cache dont resolve the issue.

The game is unplayable.
Jul 26, 2019, 08:5107/26/19
Jul 26, 2019, 09:52(edited)
11/26/15
337

Hi,


at the moment the game crash when I move short on the map. Internal Error.

I play with browser. Firefox. But it is with Opera, google the same.

The chache is allways clear when I close the browser.

Sometimes it goes for a longer time sometimes it crash shortly.

Special when KVK, ord Fury events are.

Solve this problem Plarium!!!!

AND NOWWWWW

Jul 27, 2019, 20:1907/27/19
11/26/15
337

I get an answer from the support.

They know the problem and say again and again they work on it.

It is a joke.

Better for all never drop your shield when you play with browser this game.


Plarium should write a note to all players that they have problems.

But they will not do it.



Aug 1, 2019, 08:1508/01/19
01/21/19
13
Gonna be more and more frustrating to scan the map withou being disconnect all the time...
Aug 1, 2019, 18:5108/01/19
08/01/19
1

I just passed 1.5 million mile stone in town planner event in Vikings war of clans. But I did not get the rewards. Why it happened so? In my mail it did not appear but checked on event milestones page.




Aug 2, 2019, 07:1408/02/19
01/11/17
4649

Greetings, KINGS HEART 1!

Please, provide us with screenshots of your Competition page so your Achievements points would be visible. Also please send us your in-game ID. You can find it in Menu in "about the game" tab. Please, send the required information in private messages.