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Oct 23, 2017, 22:5210/23/17
03/27/17
0

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Hi ! Anyone know how to change  pictures in game ? I want to have my fb pic but i can`t change... Anyone know please how to do it ?
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4k
Comments
20
Comments
Oct 26, 2017, 17:4110/26/17
07/09/15
240
Are you playing the FB version of game?
Oct 27, 2017, 08:3810/27/17
03/03/17
75

You can change avatar of facebook if you sync with facebook. It possible if you use mobile and facebook version of game. It's not possible with plarium.com version.

Oct 27, 2017, 08:5210/27/17
03/13/17
473

Do you mean this pic?

 

Dec 7, 2017, 13:5112/07/17
10/11/17
1

Recently you can upload images in the PC version.


Why are they only displayed as quastion marks?
Dec 7, 2017, 17:5112/07/17
06/03/17
7

In the pc version, It doesn't work for me either; the avatar I uploaded appears on the top right of the game screen,

but not in the list of avatars available in the profile, only one  new red question mark!


bug or problem with format or image type

Dec 8, 2017, 10:1412/08/17
06/03/17
7

aah, problem fixed on my pc:

I now have the image that I loaded as an avatar 

instead of the red question mark in my profile.


:)

Dec 14, 2017, 15:0512/14/17
06/03/17
7

oups,

Hi,

downloading avatar works well for each pc user;

but the new downloaded avatar can only be seen by other users on smartphones.

Users on pc will see only one red question mark.



Jan 26, 2018, 16:4901/26/18
01/26/18
2
Mods, when is this issue going to be addressed? I linked both the facebook and google accounts, and still my custom avatar appears as the red question mark in game.......
Jan 29, 2018, 14:0901/29/18
Jan 29, 2018, 14:09(edited)
01/11/17
4649

Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.


Best regards,

Your Plarium Support Team

Feb 1, 2018, 11:1102/01/18
01/26/18
2
I've just got my avatar appear in game properly, thank you! :)
Feb 3, 2018, 07:1802/03/18
01/05/18
1
red question mark is all im getting
Jun 14, 2018, 15:2206/14/18
Jun 14, 2018, 15:26(edited)
04/30/18
3

Ivar Marksman said:


Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.


Best regards,

Your Plarium Support Team

Dear Ivar,


Is this problem already solved? I'm having the same issue. I only can see the red question mark instead of my profile pic. Is there any specific format or size for the picture to be uploaded? Thanks.
Jun 15, 2018, 09:1206/15/18
01/25/17
491

Hello GINGER CAT! We carried out a number of steps to resolve the situation. Is this issue still affecting you? If so, try clearing the browser cache or use a different browser. Have a good day! 

Aug 31, 2018, 07:2708/31/18
07/20/18
1
The problem is not the game but the fact that you don't have a profile picture on your Plarium account. Change the picture there, then restart the game and that will appear instead of the red question mark image. 
Aug 31, 2018, 13:5208/31/18
01/11/17
4649

MickeyLaRata said:


The problem is not the game but the fact that you don't have a profile picture on your Plarium account. Change the picture there, then restart the game and that will appear instead of the red question mark image. 

Hello, MICKEYLARATA 

Could you, please, try to clear your cache and then change your avatar and wait a bit? 

If the situation doesn't change after performing this step, please let us know.

Thank you in advance and have a nice day!

Nov 21, 2018, 09:3811/21/18
11/20/18
2

I have the same problem, red question mark? Can you please help folks 


Thanks in advance
Nov 21, 2018, 21:3911/21/18
09/22/17
365
Reload the game... Usually takes a minute to catch
Nov 22, 2018, 11:1111/22/18
11/20/18
2
Thanks , i fixed with changing profile then reloading 
Mar 13, 2021, 10:4503/13/21
03/13/21
1

Im tryimg to get my fb pic to show

 Im mobile only

 It shows up as a blank picture

 Help!

Mar 13, 2021, 19:2803/13/21
01/11/17
4649
samanthabarrera

Im tryimg to get my fb pic to show

 Im mobile only

 It shows up as a blank picture

 Help!

Hello samanthabarrera! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
https://support-portal.plarium.com/en/vikings-web/faq

Our specialists will surely assist you!