Mistakenly redeemed rss b4 kgdm xfer

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Mistakenly redeemed rss b4 kgdm xfer

Mattrim

Oct 31, 2019, 07:2010/31/19

06/26/17

Mistakenly redeemed rss b4 kgdm xfer

So I just bought the halloween pack with silver and drakkars, but before i could drakkar away from my dead kingdom I checked my silver reserves. I am not sure how it happened, but somehow 50Billion silver was redeemed and added to my city which i noticed the next day. So my question is: Can I open a ticket and speak to a Game Master about this issue and will they help me by reversing this process and putting the silver back into token form? I want to go to new kingdom soon I will get lots of help clicks to grow there, but am stuck here. Am I screwed, do they not reverse these types of mistakes? Please if someone knows share your experience.(I have not touched the silver since this happened)

Comments

WDYWTNTF

Oct 31, 2019, 09:5710/31/19

02/21/18

1224

you will be lucky if they do.

Unexpect

Nov 1, 2019, 02:3811/01/19

12/09/17

191

Certainly you should ask. It is not logical to buy a drakkar pack and then prevent yourself from using it.

Try to politely explain what has happened and what you would like them to do.

But they don't usually fix thngs unless you have some kind of proof in my experience.

turbomaster74

Nov 1, 2019, 03:0811/01/19

07/09/15

240

There is a chance. But you cannot spend any of it

Mattrim

Nov 4, 2019, 18:5911/04/19

06/26/17

Yes I was lucky this time I guess. I explained the situation and asked them nicely to reverse the process and they did an investigation after which they solved the problem for me, although I'm still not sure whether it was a glitch or a mistake either ways I am satisfied

Unexpect

Nov 4, 2019, 23:5011/04/19

12/09/17

191

Glad to hear that things went well for you.

WDYWTNTF

Nov 5, 2019, 02:0811/05/19

02/21/18

1224

Well done.

Angela

Nov 6, 2019, 01:2911/06/19

07/05/17

Good to know to was fixed, good luck in your new kingdom.

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It is not logical to buy a drakkar pack and then prevent yourself from using it.</p><br><p>Try to politely explain what has happened and what you would like them to do.<br></p><br><p> But they don't usually fix thngs unless you have some kind of proof in my experience.</p>","userRegistered":"1512785689713","userCommentsCount":"191","userName":"Unexpect","createdDate":"1572575934293","editedDate":"0","id":"701810","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"701810","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/545184/","commentUrl":"/en/comment/topic_701822/"},"strings":{"userRole":"","userId":"545184","contentDraftJs":"","contentHtml":"There is a chance.  But you cannot spend any of it","userRegistered":"1436459370903","userCommentsCount":"240","userName":"turbomaster74","createdDate":"1572577687383","editedDate":"0","id":"701822","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/12248915.jpeg?v=1544051071"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"701822","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1731258/","commentUrl":"/en/comment/topic_703327/"},"strings":{"userRole":"","userId":"1731258","contentDraftJs":"","contentHtml":"Yes I was lucky this time I guess. I explained the situation and asked them nicely to reverse the process and they did an investigation after which they solved the problem for me, although I'm still not sure whether it was a glitch or a mistake either ways I am satisfied     <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/smile.png\" class=\"smiles postImage\"><br>","userRegistered":"1498444763750","userCommentsCount":"1","userName":"Mattrim","createdDate":"1572893998837","editedDate":"0","id":"703327","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/32094399.jpeg?v=1562841859"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703327","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/2435224/","commentUrl":"/en/comment/topic_703393/"},"strings":{"userRole":"","userId":"2435224","contentDraftJs":"","contentHtml":"Glad to hear that things went well for you.<br>","userRegistered":"1512785689713","userCommentsCount":"191","userName":"Unexpect","createdDate":"1572911452643","editedDate":"0","id":"703393","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703393","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/2175267/","commentUrl":"/en/comment/topic_703422/"},"strings":{"userRole":"","userId":"2175267","contentDraftJs":"","contentHtml":"Well done.<br>","userRegistered":"1519256386733","userCommentsCount":"1224","userName":"WDYWTNTF","createdDate":"1572919727090","editedDate":"0","id":"703422","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703422","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1700627/","commentUrl":"/en/comment/topic_703942/"},"strings":{"userRole":"","userId":"1700627","contentDraftJs":"","contentHtml":"<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/happy.png\" class=\"smiles postImage\">Good to know to was fixed, good luck in your new kingdom. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/hooray.png\" class=\"smiles postImage\">","userRegistered":"1499225634397","userCommentsCount":"23","userName":"Angela","createdDate":"1573003785980","editedDate":"0","id":"703942","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/32353793.jpeg?v=1651120237"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703942","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Mistakenly redeemed rss b4 kgdm xfer","authorRole":"","contentDraftJs":"","contentHtml":"So I just bought the halloween pack with silver and drakkars, but before i could drakkar away from my dead kingdom I checked my silver reserves. I am not sure how it happened, but somehow 50Billion silver was redeemed and added to my city which i noticed the next day. So my question is: Can I open a ticket and speak to a Game Master about this issue and will they help me by reversing this process and putting the silver back into token form? I want to go to new kingdom soon I will get lots of help clicks to grow there, but am stuck here. Am I screwed, do they not reverse these types of mistakes? Please if someone knows share your experience.(I have not touched the silver since this happened)<br>","createdDate":"1572506400000","folderId":"582","id":"169337","authorId":"1731258","authorRegistered":"1498444763750","authorName":"Mattrim","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/32094399.jpeg?v=1562841859"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"665","commentsCount":"7","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/vikings-war-of-clans/582_general-questions/169337_mistakenly-redeemed-rss-b4-kgdm-xfer/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/2175267/","commentUrl":"/en/comment/topic_701538/"},"strings":{"userRole":"","userId":"2175267","contentDraftJs":"","contentHtml":"you will be lucky if they do.<br>","userRegistered":"1519256386733","userCommentsCount":"1224","userName":"WDYWTNTF","createdDate":"1572515876973","editedDate":"0","id":"701538","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"701538","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/2435224/","commentUrl":"/en/comment/topic_701810/"},"strings":{"userRole":"","userId":"2435224","contentDraftJs":"","contentHtml":"<p>Certainly you should ask. It is not logical to buy a drakkar pack and then prevent yourself from using it.</p><br><p>Try to politely explain what has happened and what you would like them to do.<br></p><br><p> But they don't usually fix thngs unless you have some kind of proof in my experience.</p>","userRegistered":"1512785689713","userCommentsCount":"191","userName":"Unexpect","createdDate":"1572575934293","editedDate":"0","id":"701810","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"701810","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/545184/","commentUrl":"/en/comment/topic_701822/"},"strings":{"userRole":"","userId":"545184","contentDraftJs":"","contentHtml":"There is a chance.  But you cannot spend any of it","userRegistered":"1436459370903","userCommentsCount":"240","userName":"turbomaster74","createdDate":"1572577687383","editedDate":"0","id":"701822","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/12248915.jpeg?v=1544051071"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"701822","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1731258/","commentUrl":"/en/comment/topic_703327/"},"strings":{"userRole":"","userId":"1731258","contentDraftJs":"","contentHtml":"Yes I was lucky this time I guess. I explained the situation and asked them nicely to reverse the process and they did an investigation after which they solved the problem for me, although I'm still not sure whether it was a glitch or a mistake either ways I am satisfied     <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/smile.png\" class=\"smiles postImage\"><br>","userRegistered":"1498444763750","userCommentsCount":"1","userName":"Mattrim","createdDate":"1572893998837","editedDate":"0","id":"703327","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/32094399.jpeg?v=1562841859"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703327","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/2435224/","commentUrl":"/en/comment/topic_703393/"},"strings":{"userRole":"","userId":"2435224","contentDraftJs":"","contentHtml":"Glad to hear that things went well for you.<br>","userRegistered":"1512785689713","userCommentsCount":"191","userName":"Unexpect","createdDate":"1572911452643","editedDate":"0","id":"703393","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703393","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/2175267/","commentUrl":"/en/comment/topic_703422/"},"strings":{"userRole":"","userId":"2175267","contentDraftJs":"","contentHtml":"Well done.<br>","userRegistered":"1519256386733","userCommentsCount":"1224","userName":"WDYWTNTF","createdDate":"1572919727090","editedDate":"0","id":"703422","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703422","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1700627/","commentUrl":"/en/comment/topic_703942/"},"strings":{"userRole":"","userId":"1700627","contentDraftJs":"","contentHtml":"<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/happy.png\" class=\"smiles postImage\">Good to know to was fixed, good luck in your new kingdom. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/smiles/hooray.png\" class=\"smiles postImage\">","userRegistered":"1499225634397","userCommentsCount":"23","userName":"Angela","createdDate":"1573003785980","editedDate":"0","id":"703942","entityId":"169337","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/32353793.jpeg?v=1651120237"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"703942","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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