Clan Store Purchases - A cautionary tale ......
Dear All,
One of our Elders made an accidental purchase in our clan store using up most of our Prowess Points 258M worth Of Wax Seals. Wax seals are not the most useful of items only used for exiling towns from SH. He doesn't know how he did it but said that the game had been very glitchy and crashed when he was doing some purchases.
I have sent many messages and have tried to ask Plarium to fix the issue, at first they said to send screenshots which I did, Then they said that the player needed to message himself so he did. Then they said no to the player and that they couldn't help or refund our points. Player has now left our kingdom.
I then asked if Plarium could change the item to something that we could use like peace shields or hero energy boosts. They said that the Technical team would get back to us. They have now said no to this as well.. Has anyone else had this issue or managed to get some help to solve it. In any case Chiefs should flag up with their elders to be careful .....our clan points went from 258M to 13.2M which is alot. and this is what we are stuck with.