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Feb 27, 2019, 20:3702/27/19
12/14/18
1

Support Portal not available

Hi. This morning after the maintenance I claimed the reward. It did not get added to my town - I have a screen shot showing the 1 x 3day boost is not there, I tried to 'ask a question' but this is not available. I wish to inform Plarium that I did not get the 'reward' so they can investigate what happened. How do I do this if I cannot create a Support ticket?
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Feb 27, 2019, 23:5002/27/19
Feb 27, 2019, 23:54(edited)
11/30/17
430

First , this used to happen, but I thought they fixed it

Second are you looking in the right place?

Third I was going to ask if you were mistaken about the boost ? Then remembered I got locked out and am just trying to log back in,so there may in deed have been a 3 day boost.

I dont have a maintence gift,  so if there was a third one I didnt get it, I didnt get the first either, because they did another fix before I had time to login to claim it.