Nebula Wolf said:
I am buying gold to buy items. I don't get a receipt for what I purchased. I had 225,000 gold coins. I purchased items but all that gold went so fast. I would like to see a receipt of where all that gold went. How cold I get a purchase history?
Hello! Please specify the exact name of the package, date of purchasing and your game ID, which you can find by clicking on the "Menu" button and then "About the game".
Waiting for your answer!
Nebula Wolf said:
I am buying gold to buy items. I don't get a receipt for what I purchased. I had 225,000 gold coins. I purchased items but all that gold went so fast. I would like to see a receipt of where all that gold went. How cold I get a purchase history?
if i good understand, you have purchase a package with gold at the bank : 225k gold...
You have spend the gold on various item in game and you ask a receipt related to your spending in gold... it simply don't exist...
If you spend gold in game, it is your job to keep track of it...
What ivar ask you is about the bank package itself but since you say that you have receive it ( 225k gold ), it is not a issue... what you want is a way to check how you have spend this gold and this feature don't exist in game...
anesfan said:
We can help with that! So that's why we request the information.What ivar ask you is about the bank package itself but since you say that you have receive it ( 225k gold ), it is not a issue... what you want is a way to check how you have spend this gold and this feature don't exist in game...
Where can you locate what was purchased? Kinda like a reciept with the items listed. I just purchased a pak that included 7K 7-day boosts...I did not receive the 7-day boosts. The pak costs 19.99 and included 70K of each task along with some other items.
It goes without saying that Palarium should provide a detailed list of purchases. Failing to do so, then asking for a ton of information places the burden on memory rather than providing the information as a given.
PS...I might be mistaken because my memory is just that bad...but not providing itemized list of items purchased...that's just tacky and smacks of bs!
PPSS...my account ID is 23884232, I am 6', 5", wear size 12 shoe (a lie), and not sleep well...is that enough information?
Most, if not all of the information you seek has been discussed before, or is readily available.
As you have already mentioned reciepts, its best to be forwarned and armed with your own, in case their packing list is different to yours.
Before making a purchase , take a copy of the offer, take a copy of all the items you currently have.
Your inventory is found by accessing the chest on the town page.
You then need to click 'My Items'
Here is where you will find everything neatly categorized.
Assuming it still happens.
The purchase completion flashes on the screen, like most other on screen information,it doesnt stay there long, blink and you could miss it, and it doesn't appear to be stored anywhere directly avaiable in game.
Purchased offers are not added as discrete packs, the contents are spread to their individual locations.
Resources arrive in blocks, kept separate from main stocks to be used as needed,otherwise they would shut down production and be availale to raids.
I have heard they send sales information to your email address, I am assuming you will have to wait for official confirmation of this from the support team, or maybe Ivar, if fortunate.