Не пришла моя покупка!

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Не пришла моя покупка!

Deleted

Aug 22, 2018, 08:0308/22/18

Не пришла моя покупка!

Добрый день уважаемые! Вчера я совершил покупку, но по какой то причине она мне так и не пришла! Я писал в службу поддержки (прикреплял все нужные чеки!) Даже не ответили мне на почту! Ни деньги ни то, что, я купил мне так и не отдали Это как понимать?!!!! Со времени покупки уже прошло больше суток! Уважаемые, когда будем решать этот вопрос?!

Comments

Erna FieryAdmin

Aug 22, 2018, 09:3108/22/18

01/25/17

491

Здравствуйте, VIKTOR MOSIN! Мы понимаем, насколько данный вопрос важен для вас. Мы всегда готовы вам помочь. Однако, пожалуйста, придерживайтесь одного канала коммуникации со службой поддержки, так как из-за огромного количества повторных запросов мы не можем уделить должное внимание каждому игроку, и время ответа затягивается. Обратите внимание, мы получили все ваши обращения. Вам будет дан ответ на почту, с которой вы отправляли изначально запрос. Благодарим за понимание.

Deleted

Aug 22, 2018, 09:3308/22/18

Спасибо огромное, чтож.. буду жать!

Deleted

Aug 22, 2018, 09:3708/22/18

Aug 22, 2018, 09:38(edited)

Просто данный косяк испортил мне все планы на БК! А ответа жду более суток..

[email protected]

Aug 22, 2018, 12:4908/22/18

Не пришла покупка что делать куда-то писать я уже 3 раза скрин отправил отвечают надо больше информации.

[email protected]

Aug 22, 2018, 12:5808/22/18

Прошу разобраться пошли уже вторые сутки!!!

Erna FieryAdmin

Aug 22, 2018, 13:1308/22/18

Aug 22, 2018, 13:14(edited)

01/25/17

491

Здравствуйте, DIMABOSCOICLOUDCOM!

Ваш вопрос был передан нашим специалистам. Уверяем вас, что они делают все возможное, чтобы решить данную ситуацию.

Надеемся на ваше понимание и терпение.

[email protected]

Aug 23, 2018, 09:1908/23/18

Сколько ещё ждать пошли третьи сутки БК в пустую прошло для меня КВК тоже походу в пролёте. Письмо получил только результата нет. Верните деньги я возьму пакет заново!!!

Erna FieryAdmin

Aug 23, 2018, 14:5508/23/18

01/25/17

491

Здравствуйте, DIMABOSCO!

Просим прощения за причиненные неудобства. Мы разделяем вашу обеспокоенность, но это непростой вопрос, на решение которого требуется время. Уверяем вас, что ситуация вскоре будет разрешена.

Надеемся на ваше понимание.

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Мы понимаем, насколько данный вопрос важен для вас. Мы всегда готовы вам помочь. Однако, пожалуйста, придерживайтесь одного канала коммуникации со службой поддержки, так как из-за огромного количества повторных запросов мы не можем уделить должное внимание каждому игроку, и время ответа затягивается. Обратите внимание, мы получили все ваши обращения. Вам будет дан ответ <span style=\"color: rgb(247, 150, 70);\">на почту</span>, с которой вы отправляли изначально запрос. 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А ответа жду более суток..","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1534930675997","editedDate":"1534930689143","id":"510248","entityId":"108604","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"510248","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/3915300/","commentUrl":"/en/comment/topic_510322/"},"strings":{"userRole":"","userId":"3915300","contentDraftJs":"","contentHtml":"Не пришла покупка что делать куда-то писать я уже 3 раза скрин отправил отвечают надо больше информации.","userRegistered":"","userCommentsCount":"3","userName":"dimabosco@icloud.com","createdDate":"1534942177883","editedDate":"0","id":"510322","entityId":"108604","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"510322","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/3915300/","commentUrl":"/en/comment/topic_510324/"},"strings":{"userRole":"","userId":"3915300","contentDraftJs":"","contentHtml":"Прошу разобраться пошли уже вторые сутки!!!","userRegistered":"","userCommentsCount":"3","userName":"dimabosco@icloud.com","createdDate":"1534942709697","editedDate":"0","id":"510324","entityId":"108604","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"510324","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1402151/","commentUrl":"/en/comment/topic_510328/"},"strings":{"userRole":"Admin","userId":"1402151","contentDraftJs":"","contentHtml":"<p>Здравствуйте, DIMABOSCOICLOUDCOM!\n</p><p>Ваш вопрос был передан нашим специалистам. Уверяем вас, что они делают все возможное, чтобы решить данную ситуацию.\n</p><p>Надеемся на ваше понимание и терпение.</p>","userRegistered":"1485334661200","userCommentsCount":"491","userName":"Erna Fiery","createdDate":"1534943627047","editedDate":"1534943696700","id":"510328","entityId":"108604","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/25944704.jpeg?v=1537955980"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"true","compositeId":"510328","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/3915300/","commentUrl":"/en/comment/topic_510560/"},"strings":{"userRole":"","userId":"3915300","contentDraftJs":"","contentHtml":"Сколько ещё ждать пошли третьи сутки БК в пустую прошло для меня КВК тоже походу в пролёте. Письмо получил только результата нет. 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