работа службы поддержки

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работа службы поддержки

ХМЫРЬ__д

Nov 20, 2021, 06:5211/20/21

02/24/18

работа службы поддержки

Доброго времени суток,я не получил награду за последнюю точку в Охота градо-
строителей,что делать?

Здравствуйте, Ярл!

Спасибо за ваше ожидание.
По нашим данным, награды были корректно зачислены 02.11.2021 в 11:59:20 (UTC+0).
Если у вас возникают другие вопросы по игре, пожалуйста, обращайтесь. Хорошего дня!

С уважением,
Plarium Support Team

это было 06.11.2021 только 10 точка Охоты градостроителей,не было
всплывающего окна ,не было системки и не получена награда,хотя точка
закрыта была,а в остальном вы правы,02.11.2021 я получил награду до
9 точки включительно,прошу проверить

Спасибо за ваше ожидание.
По нашим данным, награды были корректно зачислены 02.11.2021 в 11:59:20 (UTC+0).
Если у вас возникают другие вопросы по игре, пожалуйста, обращайтесь. Хорошего дня!

На все дополнительные запросу получаю один и тот же ответ от бота,проверили не тот день и

обращаться дальше бесполезно,вот так работает техподдержка.Браво.

Comments

توليب من الأندلس

Nov 20, 2021, 07:0211/20/21

03/03/20

800

и браво и бис...печально

Ivar MarksmanAdmin

Nov 20, 2021, 08:1811/20/21

01/11/17

4649

Здравствуйте, Ярл! Уверяю вас, что специалисты поддержки тщательно изучают каждый запрос. Их информация является актуальной👍

Если у вас есть дополнительные вопросы, пожалуйста, задайте их в той же ветке общения со специалистами. Хорошего дня😎🙌

توليب من الأندلس

Nov 20, 2021, 09:0411/20/21

03/03/20

800

Ivar Marksman

на сколько я могу понять, человек закрыл 9 т в один день а 10 т в другой день. 2 числа и 6 числа.

ХМЫРЬ__д

Nov 20, 2021, 09:5811/20/21

02/24/18

Ivar Marksman

Ты ведь не бот и я не робот,неужели не видно что вопрос и ответ касается разных чисел 2.11.21 закрыл

9 точек и получил награду,а 6.11.21 закрыл десятую точку и не получил награды,техподдержка проверила 2.11.21 о котором я даже не спрашивал,а 6.11.21 оставила без проверки и ответа.

я обращался раз пять,отвечает робот одинаково,у меня в отличии от него есть нервы,с вашей тех-

поддержкой как со стенкой разговаривать)

ХМЫРЬ__д

Nov 20, 2021, 10:0511/20/21

02/24/18

техподдержка отвечает только первый раз,и не важно правильно или нет,после этого отвечает только

робот тоже самое

отвратительное отношение к игрокам и паршивая работа техподдержки

Ivar MarksmanAdmin

Nov 20, 2021, 13:0011/20/21

01/11/17

4649

ХМЫРЬ__д

техподдержка отвечает только первый раз,и не важно правильно или нет,после этого отвечает только

робот тоже самое

отвратительное отношение к игрокам и паршивая работа техподдержки

Ярл, ни я, ни специалисты службы поддержки не являются роботами, мы живые люди🙂🙏

Пожалуйста, следуйте моей рекомендации и задайте им вышеупомянутые вопросы, вас обязательно сопроводят всей необходимой информацией👍

ХМЫРЬ__д

Nov 20, 2021, 17:3111/20/21

02/24/18

чем тогда обьяснить 5 одинаковых ответов,на все мои обращения,я там описал ситуацию полностью,

раза три,это человек который читать не умеет?

я не хочу сюда копировать переписку полностью и подымать на смех такую работу

Centaur

Nov 22, 2021, 07:1611/22/21

Nov 22, 2021, 07:20(edited)

05/10/18

скорее всего аккаунт был оффлайн и то што построилось в ЭТОТ период - зачислилось при заходе После соревнования на тот момент- естественно никаких очков не дали. Это давно так уже....

Либо строилось в последние секунды, но отображение времени у игрока и на сервере может отличаться при плохом соединение до 10 секунд!!! обратите внимание...

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Хорошего дня! \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"e42cg\",\"text\":\"На все дополнительные запросу получаю один и тот же ответ от бота,проверили не тот день и\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"e5m8v\",\"text\":\"обращаться дальше бесполезно,вот так работает техподдержка.Браво.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","createdDate":"1637391161030","folderId":"573","id":"608566","authorId":"1930066","authorRegistered":"1519474342970","authorName":"ХМЫРЬ__д","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/38121346.jpeg?v=1705271220"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"27","commentsCount":"8","likesCount":"0","authorCommentsCount":"22","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/vikings-war-of-clans/573_obsyzhdenie-igri/608566_rabota-sluzhbi-podderzhki/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9226397/","commentUrl":"/en/comment/topic_1526739/"},"strings":{"userRole":"","userId":"9226397","contentDraftJs":"{\"blocks\":[{\"key\":\"27ha9\",\"text\":\"и браво и бис...печально\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1583225376647","userCommentsCount":"800","userName":"توليب من الأندلس","createdDate":"1637391763837","editedDate":"0","id":"1526739","entityId":"608566","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/63596427.jpeg?v=1628684535"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1526739","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1385797/","commentUrl":"/en/comment/topic_1526753/"},"strings":{"userRole":"Admin","userId":"1385797","contentDraftJs":"{\"blocks\":[{\"key\":\"2vpg3\",\"text\":\"Здравствуйте, Ярл! 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