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Battle Pass 14.99 Purchased and not on my account

Battle Pass 14.99 Purchased and not on my account

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Sep 1, 2020, 12:1709/01/20
10/23/19
0

Battle Pass 14.99 Purchased and not on my account

Hello,


I purchased the 14.99 battle pass and it is still not on my account on RED server. I pay on Facebook game room.
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BiohazarDModerator
Sep 21, 2020, 16:2309/21/20
10/04/13
3817

Here is the guide on what to do for missing items:  

https://plariumsupport.zendesk.com/hc/en-us/articles/115002182209-I-made-a-payment-in-the-game-but-did-not-receive-my-purchase-What-should-I-do-

For purchases on the facebook version of the game you need to contact facebook support if the purchase hasn't been processed.  If you've been billed but didn't receive the item fill out this form:  https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729