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My account has been hacked.

My account has been hacked.

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Sep 27, 2019, 20:1109/27/19
09/27/19
0

My account has been hacked.

Well Plarium,

My account was accessed by someone other than me.

I awoke the morning of September 23rd to find I had been invaded and all my defensed destroyed.

The problem is that ALL OF MY TROOPS had been bunkered the preveious evening.
Add to that, that I do NOT defend my sector, so the only troops that MIGHT have been there would be ones recently built.

How is this possible? Who could have done it? What recourse do I have for the loss of troops that I did not recall from the bunker?

What can I do to assure that this unauthorized access does NOT happen AGAIN??

I am extremely upset that this has happened and is NOT a part of normal game play!!

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506
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3
Comments
Sep 30, 2019, 19:5409/30/19
05/13/19
2
There has long been a problem with troops being sent to the bunker and them not going there ... or troops being recalled and them not coming home.  
BiohazarDModerator
Oct 1, 2019, 01:0410/01/19
10/04/13
3817
Mikegunner said:

There has long been a problem with troops being sent to the bunker and them not going there ... or troops being recalled and them not coming home.  
Yeah that's what this sounds like. 
BiohazarDModerator
Oct 1, 2019, 01:0810/01/19
10/04/13
3817

Marcus Dull said:


Well Plarium,

My account was accessed by someone other than me.

I awoke the morning of September 23rd to find I had been invaded and all my defensed destroyed.

The problem is that ALL OF MY TROOPS had been bunkered the preveious evening.
Add to that, that I do NOT defend my sector, so the only troops that MIGHT have been there would be ones recently built.

How is this possible? Who could have done it? What recourse do I have for the loss of troops that I did not recall from the bunker?

What can I do to assure that this unauthorized access does NOT happen AGAIN??

I am extremely upset that this has happened and is NOT a part of normal game play!!

You could try submitting a ticket to support here so they can check whether there was unusual activity on your account:  https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=168205

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