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Constant game crashes for ALL Plarium games

Constant game crashes for ALL Plarium games

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May 31, 2019, 16:0005/31/19
02/20/17
153

Constant game crashes for ALL Plarium games

I know Plarium will question me on it being me or my computer's fault, or my browser, or my flash version or something else, but anything but Plarium.  The fact is that no matter what button I randomly touch in the game, it goes to either a total exit from the game or into a new refresh.  There is no set experience so I cannot do a screen shot, one minute I am in the game then instantly ejected for no reason.  I clear cache over and over, does not help, restart the game does not help, stop other programs, does not help.  I have had to stop using Plarium Play because that is even worse, you cannot go out of the game to another Window in Windows, then try to get back to the game and it has frozen up, have to refresh to get it going.


I normally use Opera Browser, but have tried others.  Opera has the adblock feature so that it what i stick with.  It did  not always crash like this, it is only after the most recent outages by Plarium.  I always figure they just want you to keep reading their popup ads.


I doubt if anyone will post an answer to this, it is just so frustrating.  I do not play on Facebook or Android, just straight plain PC.


Just an awful situation, Plarium just seems to have gotten too big to run their games properly.

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Agent HelgaTechnical Support
Jun 11, 2019, 14:1906/11/19
05/13/15
1258

Hello!

If you face these crashes only in Plarium Play application, please try to reinstall it completely. Then, let us know if the game crashes after that. 


If you face such issues in the browser version too, please join this topic and perform all the instruction from the first post. In case it does not help, there is an instruction on how to create .har file and send it to the support team. It will help to find the reason for crashed.