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Genetics Lab Not Combining Serums Above Level 10

Genetics Lab Not Combining Serums Above Level 10

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Mar 1, 2019, 02:2103/01/19
06/20/16
0

Genetics Lab Not Combining Serums Above Level 10

Platform: FaceBook

Server: Geotopia

1) Open level 10 Genetics Lab

(Info Tab says Available Level 12)

2) Open Cold Storage Tab to open cryonic containers, open containers

(Had about 250 various cryonic containers)

3) Open BioLab Tab to fuse serums

4) Selected Serum to fuse, system asked do I want to fuse all, select yes

5) All serums go to (1) ONE of each and none make it above level (10) TEN even though I had (5) FIVE at level (10) TEN. Now I have (2) TWO at level (10) TEN and none higher.

Should have had all serum types to level (12) TWELVE as this is the second time the Genetics Lab did the same exact thing (6) SIX months ago just with more cryonic containers.

What is going on and why is this happening again......

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Comments
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Comments
Agent HelgaTechnical Support
Mar 12, 2019, 11:2903/12/19
05/13/15
1258

Hello! 

We could not reproduce the issue.

Could you please specify your in-game id or coordinates? Also, let me know the date when you fused serums.